Front Desk Executive - Lahore

Grand City; Lahore; On-site; PKR 300,000 - 600,000; Full time

Benefits offered by this job

Market-competitive salary

Professional environment

Career growth

Corporate environment exposure

Job summary

Grand City in Lahore is seeking a professional Front Desk Officer to join our team. The role involves welcoming visitors, handling calls, and delivering professional assistance while maintaining an organized reception.

The ideal candidate has a bachelor’s degree in Business Administration or related field, 1–2 years of front desk experience, and excellent communication in English and Urdu. Fresh graduates with strong interpersonal skills will also be considered.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• 1–2 years of proven front desk/reception experience
• Fresh candidates with excellent communication may be considered
• Strong verbal and written communication skills
• Professional, confident, and presentable personality
• Good command of English and Urdu
• Ability to manage multiple tasks efficiently

Responsibilities

• Greet and professionally receive visitors, clients, and guests
• Manage incoming and outgoing telephone calls
• Handle front desk inquiries and direct visitors to departments
• Maintain visitor records, appointment schedules, and documentation
• Coordinate meetings and appointments as required
• Receive and manage courier, mail, and documents
• Ensure the reception area remains clean, organized, and professional
• Coordinate with internal departments regarding visitors and appointments
• Provide general administrative and clerical support when required
• Maintain a high standard of customer service and professional communication

Skills

Communication

Customer Service

Reception Skills

Administrative Tasks

Multitasking

MS Office

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Job description

Timings: 10:00 AM to 06:00 PM (Monday to Saturday)

We are looking for a professional, presentable, and customer-focused Front Desk Officer to join our team. The ideal candidate will have excellent communication skills, a welcoming personality, and the ability to efficiently manage front desk and reception operations.

Job Description – Front Desk Officer

The Front Desk Officer will be responsible for managing reception activities, welcoming visitors, handling calls and inquiries, and providing professional assistance to clients and guests while maintaining a smooth and organized front desk environment.

Key Responsibilities

• Greet and professionally receive visitors, clients, and guests
• Manage incoming and outgoing telephone calls
• Handle front desk inquiries and direct visitors to the relevant departments
• Maintain visitor records, appointment schedules, and reception documentation
• Coordinate meetings and appointments as required
• Receive and manage incoming courier, mail, and documents
• Ensure the reception area remains clean, organized, and professional
• Coordinate with internal departments regarding visitors and appointments
• Provide general administrative and clerical support when required
• Maintain a high standard of customer service and professional communication

Required Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or a related field
• 1–2 years of proven experience in front desk, reception, customer service, or administration
• Fresh candidates with excellent communication and interpersonal skills may also be considered
• Strong verbal and written communication skills
• Professional, confident, and presentable personality
• Good command of English and Urdu
• Ability to manage multiple tasks efficiently

Technical Skills

• Proficiency in MS Office (Word, Excel, Outlook)
• Basic knowledge of office administration and documentation
• Good telephone and email communication skills
• Ability to maintain accurate records and schedules

What We Offer

• Market-competitive salary package
• Professional and supportive work environment
• Career growth and learning opportunities
• Opportunity to work in a professional corporate environment