Front Desk Officer - Guest Experience & Admin

Grand City; Lahore; On-site; PKR 300,000 - 600,000; Full time

Benefits offered by this job

Market-competitive salary

Professional environment

Career growth

Corporate environment exposure

Job summary

Grand City in Lahore is seeking a professional Front Desk Officer to join our team. The role involves welcoming visitors, handling calls, and delivering professional assistance while maintaining an organized reception.

The ideal candidate has a bachelor’s degree in Business Administration or related field, 1–2 years of front desk experience, and excellent communication in English and Urdu. Fresh graduates with strong interpersonal skills will also be considered.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• 1–2 years of proven front desk/reception experience
• Fresh candidates with excellent communication may be considered
• Strong verbal and written communication skills
• Professional, confident, and presentable personality
• Good command of English and Urdu
• Ability to manage multiple tasks efficiently

Responsibilities

• Greet and professionally receive visitors, clients, and guests
• Manage incoming and outgoing telephone calls
• Handle front desk inquiries and direct visitors to departments
• Maintain visitor records, appointment schedules, and documentation
• Coordinate meetings and appointments as required
• Receive and manage courier, mail, and documents
• Ensure the reception area remains clean, organized, and professional
• Coordinate with internal departments regarding visitors and appointments
• Provide general administrative and clerical support when required
• Maintain a high standard of customer service and professional communication

Skills

Communication

Customer Service

Reception Skills

Administrative Tasks

Multitasking

MS Office

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office

Job description

Grand City in Lahore is seeking a professional Front Desk Officer to join our team. The role involves welcoming visitors, handling calls, and delivering professional assistance while maintaining an organized reception.

The ideal candidate has a bachelor’s degree in Business Administration or related field, 1–2 years of front desk experience, and excellent communication in English and Urdu. Fresh graduates with strong interpersonal skills will also be considered.