Front Desk Banking & Cash Ops Officer - Flexible Hours

AU Small Finance Bank; Gilgit Division; On-site; PKR 600,000 - 900,000; Full time

Job summary

AU Small Finance Bank Limited is seeking a Money Officer to handle front-desk banking operations, process deposits and withdrawals, and resolve customer queries efficiently. You will support sales through product promotion and need identification, and cross-selling of banking services.

Key duties include maintaining cash drawers, reconciling cash, and ensuring compliance with bank policies. The role involves handling currency, assisting with vault operations, and delivering excellent customer

Qualifications

• 6–7 years of banking/retail operations experience.
• Strong customer-service orientation and communication.
• Familiarity with cash handling and teller procedures.

Responsibilities

• Handle front-desk banking operations and resolve customer queries.
• Process deposits, withdrawals, loan payments and CASA transactions; reconcile cash.
• Promote banking products through cross-selling and needs-based identification.
• Maintain cash drawer accuracy and perform periodic check batching.
• Support vault and currency handling, including dual-control procedures.

Skills

Professional Communication

Relationship Management

Negotiation

Job description

AU Small Finance Bank Limited is seeking a Money Officer to handle front-desk banking operations, process deposits and withdrawals, and resolve customer queries efficiently. You will support sales through product promotion and need identification, and cross-selling of banking services.

Key duties include maintaining cash drawers, reconciling cash, and ensuring compliance with bank policies. The role involves handling currency, assisting with vault operations, and delivering excellent customer