Field Operations Manager

Smollan; Lahore; On-site; PKR 900,000 - 1,500,000; Full time

Job summary

Smollan is seeking a Field Operations Manager to lead nationwide Brand Ambassador programs. You will manage regional teams to execute campaigns, including door-to-door outreach, route optimization, and retail activations.

You will track performance metrics and ensure alignment with brand goals across diverse markets. The role requires a Bachelor’s degree and 3+ years of experience managing large field teams or experiential marketing campaigns.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 3+ years managing large-scale nationwide activation teams or experiential campaigns (FMCG).

Responsibilities

• Lead and recruit nationwide field teams, team leads, and Brand Ambassadors.
• Plan and direct end-to-end activation workflows across urban and regional retail hubs, malls, and event spaces.
• Track daily activity targets, ROI, budget allocations, and market feedback using digital reporting tools.
• Adapt operational strategies to match distinct brand positioning across campaigns.

Skills

Team leadership

Route planning

Logistics & performance tracking

Real-time problem-solving

Google Workspace

Stakeholder management

Education

Bachelor’s degree in Business/Marketing or related field

Tools

Google Workspace

Job description

We are hiring a Field Operations Manager to lead and execute nationwide Brand Ambassador programs. You will manage regional teams to execute nationwide campaigns—including door-to-door consumer outreach, route mapping, and retail activations—while tracking key performance metrics across both technical and personal care lines.

Key Responsibilities:

• Team Leadership: Recruit, train, and manage nationwide field teams, team leads, and Brand Ambassadors.
• Campaign Execution: Plan and direct end-to-end activation workflows across urban and regional retail hubs, malls, and event spaces.
• Performance & Reporting: Track daily activity targets, ROI, budget allocations, and market feedback using digital reporting tools.
• Cross-Brand Management: Adapt operational strategies to match distinct brand positioning—managing high-energy utility activations and tailored consumer engagement.

Requirements:

• Education: Minimum Bachelor’s Degree in Business, Marketing, or a related field.
• Experience: 3+ years managing large-scale, nationwide activation teams or experiential marketing campaigns (FMCG/Consumer Products), specifically with door-to-door campaigns or direct-to-consumer field ops.

Key Skills & Competencies:

• Field team management, route planning, logistics & performance tracking
• Quick problem-solving for real-time field & operational challenges
• Tech-savvy with Google Workspace (Sheets, Slides, Docs) for tracking & reports
• Strong presentation, client, & stakeholder management skills

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