Evening Healthcare Support & Scheduling Specialist

Columbus Technology Solutions (Pakistan); Karachi Division; On-site; PKR 559,000 - 669,000; Full time

Job summary

Columbus Medical Technology Solutions (CMTS) is seeking a Patient Service Representative for an on-site role in Karachi. You will manage patient inquiries, deliver top-tier customer support, and assist with appointment coordination to ensure smooth clinic operations.

The role emphasizes administrative and communication duties; healthcare experience is a plus, though candidates with clinical qualifications are asked not to apply. Work hours are 5:30 PM to 2:00 AM PST.

Qualifications

• Strong skills in customer service, support, and relations.
• Excellent communication and interpersonal skills.
• Problem-solving abilities and proactive address of customer issues.
• Experience in healthcare is a plus.
• Proficiency with standard office tools (MS Office).
• High school diploma or equivalent; additional certifications in customer service are a plus.

Responsibilities

• Respond to patient inquiries and provide exceptional customer support.
• Assist with appointment scheduling and coordination.
• Maintain high customer satisfaction and adhere to company standards.
• Participate in on-site operations in Karachi.

Skills

Customer service

Customer support

Customer relations

Education

High school diploma or equivalent

Certifications in customer service (bonus)

Tools

MS Office

Job description

Columbus Medical Technology Solutions (CMTS) is seeking a Patient Service Representative for an on-site role in Karachi. You will manage patient inquiries, deliver top-tier customer support, and assist with appointment coordination to ensure smooth clinic operations.

The role emphasizes administrative and communication duties; healthcare experience is a plus, though candidates with clinical qualifications are asked not to apply. Work hours are 5:30 PM to 2:00 AM PST.