We are looking for a skilled Etsy Expert to manage, optimise and grow Etsy shops through strong listing optimisation, SEO, advertising, customer service and shop performance analysis.
Role Overview
We are looking for a skilled Etsy Expert to manage, optimise and grow Etsy shops through strong listing optimisation, SEO, advertising, customer service and shop performance analysis.
Responsibilities
- - Manage day-to-day Etsy store operations including listing creation, inventory management, order fulfilment and customer communication.
- - Optimise product listings with effective titles, descriptions, keywords, tags and photos for SEO and search visibility.
- - Ensure consistent branding, pricing and product presentation across the shop.
- - Develop and implement marketing strategies to increase visibility, sales and customer engagement.
- - Run targeted advertising campaigns on Etsy and external platforms.
- - Identify trends and market opportunities and adjust strategies for growth.
- - Respond promptly to customer inquiries, reviews and concerns.
- - Manage returns, exchanges and other customer-related issues professionally.
- - Monitor shop performance and sales analytics using Etsy tools and other analytics platforms.
- - Provide regular reports on traffic, conversion rates and revenue with improvement recommendations.
- - Collaborate with product or design teams to create professional product photos.
- - Stay updated on Etsy platform tools, trends, policies and best practices.
Requirements
- - Proven experience managing Etsy shops or working within eCommerce platforms.
- - Strong understanding of Etsy SEO, advertising and product listing optimisation best practices.
- - Excellent communication and customer service skills.
- - Proficiency using Etsy Seller Dashboard.
- - Ability to create attractive and compelling product listings with a focus on SEO.
- - Strong attention to detail and organisational skills.
- - Knowledge of photography or visually appealing product presentation is a plus.
- - Familiarity with social media, email or influencer marketing is a plus.
- - Experience with Amazon, eBay or other eCommerce platforms is preferred.
- - Experience running paid advertising campaigns is preferred.
- - Opportunity to manage and grow marketplace shops professionally.
- - Exposure to international marketplace operations.