Remote eBay A–Z Account Manager

Lux Decor Collection; Karachi Division; Remote; PKR 900,000 - 1,500,000; Full time

Job summary

Lux Decor Collection is seeking an experienced eBay Account Management Specialist to independently manage and grow eBay accounts from A–Z. You will handle listings, SEO, inventory, orders, and customer service while optimizing performance and campaigns.

The role requires 3+ years of hands-on eBay experience, expertise with Seller Hub, and strong analytical skills. This is a remote position with flexible hours and a focus on marketplace success.

Qualifications

• 3+ years hands-on eBay account management experience.
• Experience managing eBay accounts from A–Z.
• Proven experience with eBay Seller Hub.
• Strong understanding of listings, SEO, categories, item specifics, and optimization.
• Experience with Promoted Listings/Advertising.
• Strong understanding of eBay seller performance, account health, policies, and metrics.
• Experience managing orders, returns, refunds, disputes, and buyer communications.
• E-commerce/marketplace experience is required.
• Ability to work independently and take ownership of the complete eBay account.

Responsibilities

• Manage eBay accounts A–Z and handle day-to-day marketplace operations.
• Create, optimize, update, and manage eBay product listings.
• Perform eBay SEO, including titles, item specifics, descriptions, keywords, categories, and listing optimization.
• Manage inventory, pricing, variations, stock availability, and product updates.
• Monitor and process orders, shipping, tracking, returns, refunds, cancellations, and buyer requests.
• Maintain strong eBay Seller Performance and Account Health and proactively resolve account issues.
• Manage Promoted Listings/eBay Advertising, monitor performance, and optimize campaigns based on sales and advertising metrics.
• Monitor sales, traffic, conversion, advertising spend, ROAS, fees, and overall account performance.
• Conduct product and competitor research to identify opportunities for sales growth.
• Manage promotions, discounts, offers, and other eBay marketing activities.
• Handle buyer messages, disputes, cases, feedback, and customer-service-related issues.
• Identify and resolve listing restrictions, policy issues, account defects, and performance concerns.
• Prepare regular reports on sales, listings, account health, advertising, and overall performance.
• Work closely with the sourcing, inventory, customer support, and management teams.
• Identify opportunities to increase sales, improve conversion, and scale the eBay business.

Skills

A–Z account management

eBay SEO

Customer service

Data analysis

Problem solving

Tools

eBay Seller Hub

Promoted Listings

Excel

Google Sheets

Job description

Lux Decor Collection is seeking an experienced eBay Account Management Specialist to independently manage and grow eBay accounts from A–Z. You will handle listings, SEO, inventory, orders, and customer service while optimizing performance and campaigns.

The role requires 3+ years of hands-on eBay experience, expertise with Seller Hub, and strong analytical skills. This is a remote position with flexible hours and a focus on marketplace success.