We’re Hiring: *Senior Account Specialist – Walmart & Best Buy Marketplaces*
Key Responsibilities
- Manage daily account operations and develop growth plans.
- Create and optimise listings, product content, images, keywords and attributes to improve visibility and conversion.
- Manage pricing, promotions and marketplace advertising; monitor campaign performance and ROI.
- Analyse sales, marketplace fees and costs to improve SKU- and account-level profitability.
- Monitor inventory, forecast demand and coordinate replenishment to minimise stock-outs and excess stock.
- Manage WFS shipment creation and coordinate order fulfilment, deliveries, returns and refunds.
- Resolve listing, order, payment and compliance issues; track cases through closure.
- Coordinate with Fulfilment, Operations, Procurement, Supply Chain, Finance, Logistics, Customer Service and Graphics teams.
- Prepare performance reports and business reviews with clear recommendations and action plans.
Requirements
- 3–5+ years of relevant eCommerce, marketplace or key account management experience.
- Hands-on experience managing Walmart and/or Best Buy Marketplace accounts.
- Strong knowledge of catalog management, marketplace SEO, advertising, pricing and account health.
- Experience in inventory planning, demand forecasting and SKU/account-level profitability analysis.
- Strong Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables and large datasets.
- Strong communication, organisation, stakeholder management and problem-solving skills.
- A proactive, commercially focused approach and the ability to manage multiple priorities.
Working Hours: 6:00 PM–3:00 AM Pakistan Standard Time (PST), aligned with Canadian business hours. (Position is WFH/ remote)