Customer Support Specialist — Chat, Email & Phone | Growth & Perks

Digitech Outsourcing Solution LLC.; Lahore; On-site; PKR 70,000 - 80,000; Full time

Benefits offered by this job

Yearly increments and bonuses

Leave encashment

Fuel allowance

Fuel compensation

Food allowance for overtime

Job summary

Digitech Outsourcing Solution LLC. in Lahore is seeking a CSR for a fast-paced support environment. Fluency in English and a neutral accent are essential to deliver clear, accurate assistance across chat, email and phone.

You will handle administrative queries, demonstrate strong typing, and learn new systems while contributing to a collaborative, rewarding atmosphere with scope to grow.

Qualifications

• Excellent written and verbal English communication.
• Able to speak clearly with a neutral accent.
• Fast and accurate typing with ability to learn new systems.

Responsibilities

• Provide high-quality support via chat, email and phone.
• Assist guests with administrative and account-related queries.
• Communicate promptly and clearly to resolve guest concerns.

Skills

English proficiency

Neutral accent

Typing speed

Learn new systems

Multi-channel support

Job description

Digitech Outsourcing Solution LLC. in Lahore is seeking a CSR for a fast-paced support environment. Fluency in English and a neutral accent are essential to deliver clear, accurate assistance across chat, email and phone.

You will handle administrative queries, demonstrate strong typing, and learn new systems while contributing to a collaborative, rewarding atmosphere with scope to grow.