Online Support Specialist — Flexible Hours & Growth

Work standard

Karachi Division

Remote

PKR 3,948,000 - 5,342,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Accommodation

Free visa and ticket

Growth opportunities

Job summary

Work standard is seeking an Online Consultant to join the team in Karachi, Pakistan. The role involves delivering professional online support to clients via live chat, email, and social platforms, and requires strong communication and problem-solving skills.

Candidates should have at least 1 year of customer service or online support experience and be able to work flexible hours, including weekends. The position emphasizes client satisfaction, collaboration with colleagues, and the ability to

Qualifications

At least 1 year of experience in customer service or online support.
Excellent written and verbal communication skills.
Strong problem-solving abilities.
Familiarity with live chat, email, social media, etc.
Ability to work under pressure and multitask.
Willingness to work flexible hours, including weekends if necessary.

Responsibilities

Provide prompt and helpful responses to client inquiries across online platforms.
Assist clients with product or service questions and concerns.
Identify and resolve technical issues or errors.
Build and maintain positive client relationships through excellent service.
Collaborate with team members to ensure high-quality client support.