Customer Support Pro - Flexible Hours & CRM Focus

Zameen.com; Lahore; On-site; PKR 300,000 - 420,000; Full time

Job summary

Zameen.com in Lahore is seeking a customer services professional to handle inbound calls, ensure first contact resolution, and navigate the platform to assist users. You will perform initial screening, coordinate with the sales team, and log interactions in the CRM. Fresh graduates are encouraged to apply; 1-2 years of experience is preferred.

We value commitment, focus on excellence, and alignment with our core values as you support customers and contribute to a high-standard service culture.

Qualifications

• 1-2 years of experience in customer services; fresh graduates encouraged to apply.
• Inbound call handling, FCR, and platform navigation.

Responsibilities

• Inbound call handling, FCR, and platform navigation assistance.
• Initial screening, sales team coordination, and CRM logging.

Skills

CRM software

Flexible in shift timings

Inbound / Outbound contact center

Job description

Zameen.com in Lahore is seeking a customer services professional to handle inbound calls, ensure first contact resolution, and navigate the platform to assist users. You will perform initial screening, coordinate with the sales team, and log interactions in the CRM. Fresh graduates are encouraged to apply; 1-2 years of experience is preferred.

We value commitment, focus on excellence, and alignment with our core values as you support customers and contribute to a high-standard service culture.