Customer Support Executive

Accelerec Ltd.; Lahore; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Professional environment

Career development

Competitive salary

Job summary

Cyber System Pvt. Ltd. in Lahore is seeking a Customer Support Executive to join our team onsite. The ideal candidate will handle inbound and outbound calls for international clients and provide accurate information with professional communication.

Requirements include a Bachelor's degree, Lahore residence, and fluent English. Prior international calling or customer support experience is preferred, and the role operates on a 5:00 PM to 2:00 AM shift.

Qualifications

• Bachelor’s degree or graduate qualification.
• Lahore-based candidate preferred.
• Fluency in English mandatory.
• Experience in international calling / international customer support preferred.
• Inbound and outbound calling experience required.

Responsibilities

• Handle inbound and outbound calls professionally.
• Communicate with international clients/customers.
• Provide accurate information and resolve customer queries.
• Maintain professional communication with customers.
• Perform data entry and maintain customer records accurately.
• Follow up with customers when required.
• Maintain a high level of customer service and professionalism.
• Coordinate with internal teams to resolve customer concerns.

Skills

Fluent English

Strong communication

Customer service

Education

Bachelor’s degree / Graduate

Job description

Job Description:

Customer Support Executive

Company: Cyber System Pvt. Ltd.

Location: Mozang 03, Fane Road, Lahore

Job Type: Full-Time | Onsite

Shift Timing: 5:00 PM – 2:00 AM

Job Overview

Cyber System Pvt. Ltd. is looking for a Customer Support Executive to join our team in Lahore. The ideal candidate should have excellent English communication skills and experience in handling international customers through inbound and outbound calls.

Key Responsibilities

• Handle inbound and outbound calls professionally.
• Communicate with international clients/customers.
• Provide accurate information and resolve customer queries.
• Maintain professional communication with customers.
• Perform data entry and maintain customer records accurately.
• Follow up with customers when required.
• Maintain a high level of customer service and professionalism.
• Coordinate with internal teams to resolve customer concerns.

Requirements

• Bachelor’s degree / Graduate qualification.
• Lahore-based candidate.
• Fluency in English is mandatory.
• Excellent verbal and written communication skills.
• Previous international calling / international customer support experience preferred.
• Inbound and outbound calling experience.
• Good data entry and computer skills.
• Strong customer-handling and communication skills.
• Must be willing to work onsite and during the 5:00 PM – 2:00 AM shift.

What We Offer

• Professional and growth-oriented work environment.
• Career development opportunities.
• Competitive salary based on experience and skills.

Location: Mozang 03, Fane Road, Lahore

Timing: 5:00 PM – 2:00 AM

Contact: 0323-5257857