Customer Success Executive — Fast-Growth Global Tech

The Careers Factory; Lahore; On-site; PKR 480,000 - 720,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Career growth

Health coverage for family

Training & certifications

Gym, daycare & other perks

Job summary

The Careers Factory is hiring a Customer Success Executive in Lahore to join our growing team and work with international clients. You will track customer feedback, build strong relationships, and assist clients via calls, emails, and meetings while ensuring satisfaction and proactive issue resolution.

Ideal candidates hold a bachelor’s degree (Business/Marketing preferred), have 0–1 year of experience, and are comfortable with a US shift. We offer growth opportunities and competitive benefits.

Qualifications

• Bachelor's degree in Business/Marketing preferred.
• 0-1 year experience; fresh grads encouraged.
• Strong communication skills.
• Willing to work in US shift.

Responsibilities

• Track customer feedback and support reporting initiatives.
• Build and maintain strong relationships with customers.
• Assist clients through calls, emails, and meetings.
• Ensure customer satisfaction and resolve concerns proactively.

Skills

Strong communication

Education

Bachelor’s degree (Business/Marketing preferred)

Job description

The Careers Factory is hiring a Customer Success Executive in Lahore to join our growing team and work with international clients. You will track customer feedback, build strong relationships, and assist clients via calls, emails, and meetings while ensuring satisfaction and proactive issue resolution.

Ideal candidates hold a bachelor’s degree (Business/Marketing preferred), have 0–1 year of experience, and are comfortable with a US shift. We offer growth opportunities and competitive benefits.