Customer Success Associate — IT Support & Growth

CureMD Corporation; Lahore; On-site; PKR 558,000 - 781,200; Full time

Benefits offered by this job

Company-sponsored vehicle financing

Comprehensive health coverage

In-house gym and daycare facility

Job summary

CureMD Corporation in Lahore is looking for a Customer Success Associate to be the frontline champion for clients. You will deliver exceptional support, troubleshoot issues, and enhance customer satisfaction.

The role requires a Bachelor's degree from a reputable institution and strong communication skills with a passion for client relationships. The position also offers competitive salary, bonuses, extensive health benefits, and a supportive workplace culture.

Qualifications

• Minimum 0 – 2 years of experience.
• Experience in Client Communication.
• Sound knowledge of telephone etiquette.

Responsibilities

• Deliver exceptional support, troubleshoot issues, and ensure customer satisfaction.
• Own the customer experience including comprehensive issue resolution.
• Research and grasp information while keeping customers engaged.

Skills

Strong written and verbal communication skills

Knowledge of customer service principles

Ability to work in US timings

Education

Bachelor’s from a reputable institution

Job description

CureMD Corporation in Lahore is looking for a Customer Success Associate to be the frontline champion for clients. You will deliver exceptional support, troubleshoot issues, and enhance customer satisfaction.

The role requires a Bachelor's degree from a reputable institution and strong communication skills with a passion for client relationships. The position also offers competitive salary, bonuses, extensive health benefits, and a supportive workplace culture.