Customer Sales Representative (CSR)

Wonder Craftz; Lahore; On-site; PKR 391,000 - 614,000; Full time

Job summary

Wonder Craftz in Lahore is seeking an entry-level sales/customer service professional to handle inquiries, follow up on leads, and explain platform features. The role emphasizes strong communication, a positive attitude, and the ability to learn quickly while meeting targets.

You will work on-site in Lahore (Expo Johar Town area) with a morning shift from 10:00 AM to 7:00 PM, Monday through Saturday, supporting real estate and AI-powered platform solutions.

Qualifications

• Fresher to 6 months experience in sales, customer service, or real estate sales.
• Strong communication skills.
• Positive attitude, quick learning, and target-oriented.
• Ability to handle inbound/outbound calls and use CRM.
• On-site role in Lahore with morning shift 10:00 AM–7:00 PM, Monday–Saturday.

Responsibilities

• Respond to inbound inquiries via phone, chat, email, or social media.
• Conduct outbound calls to follow up on leads and campaigns.
• Explain platform features, AI tools, and service packages clearly.
• Qualify prospects (buyers, investors, contractors).
• Close sales and achieve revenue targets.
• Maintain accurate records in CRM.
• Upsell or cross-sell additional services when appropriate.
• Provide feedback to marketing and product teams based on customer insights.
• Support product platform and promotional campaigns.

Skills

Strong communication

Positive attitude

Quick learning

Target oriented

CRM handling

Tools

CRM software

Job description

Job Description

AI-powered construction and real estate platform supporting buyers, investors, contractors, and property professionals with digital solutions.

Key responsibilities

• Respond to inbound inquiries via phone, chat, email, or social media
• Conduct outbound calls to follow up on leads and marketing campaigns
• Explain platform features, AI tools, and service packages clearly
• Qualify prospects (buyers, investors, contractors)
• Close sales and achieve assigned revenue targets
• Maintain accurate records in CRM
• Upsell or cross-sell additional services when appropriate
• Provide feedback to marketing and product teams based on customer insights
• Support product platform and promotional campaigns

Job Specification

• Must-have: Fresher to 6 months experience in sales, customer service, or real estate sales
• Communication: Strong communication skills
• Attributes: Positive attitude, quick learning ability, target-oriented
• Technical: Ability to handle inbound/outbound calls and use CRM
• Work schedule: Morning shift, 10:00 AM to 7:00 PM, Monday to Saturday
• Work mode & location: On-site in Lahore (near Expo Johar Town)