Closer

Leaders BPO; Pakistan; On-site; PKR 500,000 - 900,000; Full time

Job summary

Leaders BPO is seeking a results-driven closer based in Pakistan for a full-time, on-site role. The Closer will handle qualified leads, conduct follow-up conversations, and guide customers through the final stages of the sales process.

You will collaborate with lead generation teams, maintain records, and ensure a smooth handover after closing to operations and client success teams. The ideal candidate shows strong English communication, proven closing experience, and the ability to perform in a

Qualifications

• Strong communication and customer service to engage prospects and build trust.
• Experience in closing deals to convert qualified leads into long-term clients.
• Familiarity with escrow or closing processes in service-based environments.
• Experience in sales/BPO, preferably with international clients.
• Able to work in a performance-driven setting and meet targets.
• Good command of spoken and written English; additional languages a plus.
• Comfort with basic computer applications and CRM/dialer tools.
• High school diploma; degree in business/marketing beneficial.
• Professional conduct and inclusive workplace practices.

Responsibilities

• Handle qualified leads and conduct follow-up conversations.
• Guide prospects through final stages to close deals.
• Clarify customer needs and address objections.
• Explain service offerings and ensure a smooth handover after closing.
• Collaborate with lead-gen teams and maintain interaction records.
• Coordinate with operations/client success for seamless handover.
• Meet performance targets and adhere to company standards.

Skills

Strong communication

Closing deals

Escrow knowledge

Sales experience

CRM/dialing tools

English proficiency

Team collaboration

Tech savvy

High school diploma

Professionalism

Education

High school diploma

Business/Marketing degree (beneficial)

Tools

CRM systems

Job description

Company Description

Leaders BPO is part of Leaders Enterprise, a Pakistan-based group of companies focused on creating opportunity through business, education, and skills development. As the flagship venture, Leaders BPO delivers customer engagement, lead generation, and live-transfer programs for international clients, powered by trained Pakistani talent and performance-driven operations. The group’s businesses collectively support education initiatives such as TML Schools and Leaders Academia, helping less privileged students and young professionals gain market-ready skills. Additional ventures in e-commerce and technology, including TML Mart and Leaders Tech, extend the impact of Pakistani products and AI-driven solutions to global markets. Across all operations, Leaders Enterprise measures success by both business growth and the opportunities it creates for people in Pakistan.

Role Description

This is a full-time, on-site Closer role based in Pakistan. The Closer will handle qualified leads, conduct follow-up conversations, and guide prospective customers through the final stages of the sales process. Daily responsibilities include clarifying customer needs, addressing objections, explaining service offerings, and ensuring a smooth transition from initial interest to completed deals. The role involves collaborating with lead generation teams, maintaining accurate records of interactions and outcomes, and coordinating with operations or client success teams to ensure a seamless handover after closing. The Closer is expected to meet performance targets, follow company standards and compliance requirements, and contribute to a professional, customer-centered environment.

Qualifications

• Strong Communication and Customer Service skills to engage prospects, build trust, and provide clear information.
• Proficiency in Closings and Deal Closure to convert qualified leads into successful, long-term client relationships.
• Understanding of Escrow or analogous closing processes in service-based or transactional environments.
• Experience in sales, telesales, or BPO environments, preferably handling international clients.
• Ability to work in a structured, performance-driven setting and consistently meet or exceed targets.
• Good command of spoken and written English; additional language skills are an advantage.
• Comfort with basic computer applications, CRM or dialing systems, and documentation tools.
• Minimum of a high school diploma; a college degree in business, marketing, or a related field is beneficial.
• Demonstrated professionalism, integrity, and a commitment to non-discriminatory, inclusive workplace practices.