Client Success Trainee - Evening Shift, Growth Role

Zones; Islamabad; On-site; PKR 400,000 - 600,000; Full time

Benefits offered by this job

Life insurance

Health insurance

EOBI

Pension scheme

Complimentary meals

In-house gym

Job summary

Zones, LLC seeks a Client Success Manager Trainee to ensure client satisfaction, process orders, and manage relationships in a fast-paced environment. You will handle inventory, support project management efforts, and focus on acquiring new accounts in the initial six months while supporting existing ones on the Service Desk.

The role requires strong customer service skills, organization, and the ability to work autonomously with a graduate or business administration background.

Qualifications

• Graduate – Any Specialization.
• Experience in Enterprise level sales.
• Strong customer service skills and commitment to meet or exceed customer requirements.
• Excellent organization skills and process expertise.
• Ability to work in a fast-paced environment and meet aggressive deadlines.
• Excellent verbal and written communication skills.
• Ability to negotiate, influence, and persuade.
• Analytical with excellent problem-solving skills.
• Ability to work with little or no supervision.
• Bachelor's degree in business administration or any other Field.
• Minimum 2-3 years of experience.

Responsibilities

• Order Fulfillment – Process orders and quotes in a timely and accurate manner.
• Relationship Building – Interact and build relationships with customers daily.
• Customer Service – Provide for Customer operational and reporting needs.
• Sourcing – Process, coordinate and manage off catalog customer requests.
• Project Management – Conduct account planning and coordination of needs.
• Focus on new accounts for first 6 months and at risk accounts on the Service Desk.

Skills

Order Fulfillment

Relationship Building

Customer Service

Sourcing

Project Management

Accounts

Service Desk

Education

Bachelor's degree in Business Administration

Graduate – Any Specialization

Job description

Zones, LLC seeks a Client Success Manager Trainee to ensure client satisfaction, process orders, and manage relationships in a fast-paced environment. You will handle inventory, support project management efforts, and focus on acquiring new accounts in the initial six months while supporting existing ones on the Service Desk.

The role requires strong customer service skills, organization, and the ability to work autonomously with a graduate or business administration background.