Client Success Manager Trainee – Night Shift

Zones IT Solutions; Islamabad; On-site; PKR 446,000 - 725,000; Full time

Benefits offered by this job

Life insurance

Health insurance

Complimentary meals

In-house gym access

Job summary

Zones IT Solutions in Islamabad is seeking a Client Success Manager Trainee to support order processing, inventory control, and proactive customer relationship management.

You will collaborate with Sales and PMO, coordinate cross-department communications, and drive six-month focus on new accounts while safeguarding service levels.

This role rewards initiative, requires strong written and verbal communication, and offers a path to a full Client Success role within Zones.

Qualifications

• Graduate with strong communication and organizational skills.
• Experience or familiarity with enterprise sales processes is a plus.

Responsibilities

• Order Fulfillment – Process orders and quotes in a timely and accurate manner.
• Relationship Building – Interact and build relationships with customers daily.
• Customer Service – Provide for Customer operational and reporting needs.
• Sourcing – Coordinate and manage off-catalog customer requests.
• Project Management – Conduct account planning and coordination of needs.
• Focus on new accounts for the first 6 months and manage at-risk accounts.

Skills

Customer service

Organization

Communication

Negotiation

Problem solving

Analytical thinking

Self-motivation

Education

Graduate (any specialization)

Bachelor's degree in business or related field

Tools

Zones Connect

Job description

Zones IT Solutions in Islamabad is seeking a Client Success Manager Trainee to support order processing, inventory control, and proactive customer relationship management.

You will collaborate with Sales and PMO, coordinate cross-department communications, and drive six-month focus on new accounts while safeguarding service levels.

This role rewards initiative, requires strong written and verbal communication, and offers a path to a full Client Success role within Zones.