Client Success Manager

DiQualia

Sargodha Division

Vor Ort

PKR 670.000 - 1.116.000

Vollzeit

Vor 4 Tagen
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Zusammenfassung

DiQualia is hiring a Client Success Manager to manage client accounts, build long-term relationships, and ensure effective communication with clients in a Pakistan-based role. The position focuses on monitoring project progress and service quality, identifying growth opportunities, and maintaining CRM records. Location is Sahiwal with a monthly salary range of Rs.

60,000 to Rs. 100,000. 2–4 years of relevant experience are required, and applicants with expertise in Client Success, Account

Qualifikationen

  • 2–4 years of experience in client success, account management, or related roles.
  • Strong communication and relationship-building skills are essential.
  • Experience in B2B sales or customer relations is a plus.

Aufgaben

  • Manage assigned client accounts and build long-term relationships.
  • Ensure timely communication with clients through email and virtual meetings.
  • Monitor project progress and ensure service quality.
  • Conduct follow-ups to improve customer satisfaction and retention.
  • Maintain accurate CRM records and client documentation.
  • Prepare client reports and performance summaries.

Kenntnisse

Account management
Client relationships
B2B sales
CRM software
Communication skills

Tools

CRM systems

Jobbeschreibung

WE'RE HIRING | CLIENT SUCCESS MANAGER (CSM)

DiQualia is looking for a Client Success Manager to manage client accounts, build long-term relationships, ensure effective communication, monitor project progress and service quality, identify growth opportunities, maintain accurate CRM records, and prepare client reports and performance summaries.

Key Responsibilities

  • Manage assigned client accounts and build long-term relationships.
  • Ensure timely communication with clients through email and virtual meetings.
  • Monitor project progress and ensure service quality.
  • Conduct follow-ups to improve customer satisfaction and retention.
  • Maintain accurate CRM records and client documentation.
  • Prepare client reports and performance summaries.

Location: Sahiwal

Monthly Salary: Rs. 60,000 - Rs. 100,000

Experience: 2 - 4 Years

Application Deadline: 31st October 2026

If you have strong experience in Client Success, Account Management, Customer Relations or B2B Sales, we'd love to hear from you

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