Client Manager — CEO's Right Hand (Remote/Hybrid)

Skydigitallabs; Pakistan; Hybrid; PKR 1,200,000 - 1,800,000; Full time

Job summary

Sky Digital Labs is hiring a Client Manager to bridge delivery teams and clients, working closely with the CEO in a remote/hybrid setup in Pakistan. The role demands proactive organization, tech-savviness, and strong English communication to manage client relationships and daily operations.

You will oversee client relationships, operational reviews, onboarding/offboarding logistics, and productivity improvements while evaluating local connectivity to maximize uptime.

Qualifications

• Bachelor's degree or related field is required.
• Excellent verbal & written English; comfortable holding teams accountable.
• Proficient with Excel, Word & Microsoft Teams.
• Familiarity with Smartsheet.
• Solid understanding of basic IT / network troubleshooting.
• Highly organized, proactive & tech-savvy mindset.

Responsibilities

• Own client relationships, run regular operational reviews, and align expectations across both organizations.
• Track service level performance, manage onboarding/offboarding, and identify productivity improvements.
• Monitor daily employee presence and escalate attendance gaps to the CEO.
• Evaluate local internet, power backup, and network options in Pakistan to optimize team uptime.

Skills

Client relationship management

Operational oversight

Attendance tracking

IT troubleshooting

Highly organized

Education

Bachelor's degree (BBA, BS-IT, Project Management, or related field)

Tools

Smartsheet

Excel

Word

Microsoft Teams

Job description

Sky Digital Labs is hiring a Client Manager to bridge delivery teams and clients, working closely with the CEO in a remote/hybrid setup in Pakistan. The role demands proactive organization, tech-savviness, and strong English communication to manage client relationships and daily operations.

You will oversee client relationships, operational reviews, onboarding/offboarding logistics, and productivity improvements while evaluating local connectivity to maximize uptime.