Virtual Online Consultant — Client Solutions & Growth

EliteHire; Punjab; On-site; PKR 3,936,000 - 5,325,000; Full time

Job summary

EliteHire in Faisalabad, Pakistan is seeking an experienced Online Consultant to provide virtual support and guidance to clients across digital channels. You will communicate via email, chat or video calls to understand needs and offer tailored solutions.

A solid background in marketing or communications, excellent English, and the ability to work independently are essential as you promote services, generate leads, and collaborate with the sales team to upsell.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience as Online Consultant or similar role.
• Excellent written and verbal English.
• Familiar with email, chat, and video conferencing tools.
• Strong knowledge of online marketing techniques and strategies.
• Ability to work independently and deliver results.

Responsibilities

• Communicate with clients through email, chat, or video calls to understand needs and provide solutions.
• Offer expert advice on products or services that best suit the client's requirements.
• Generate leads and convert them into sales by promoting services and products through online channels.
• Maintain a high level of customer satisfaction by promptly addressing any queries or concerns.
• Keep up-to-date with industry trends to provide accurate information to clients.
• Collaborate with the sales team to identify opportunities for upselling or cross-selling products or services.

Skills

Communication skills

Time management

Customer-centric mindset

Education

Bachelor's degree in Marketing/Communications

Tools

Email

Chat

Video conferencing

Job description

EliteHire in Faisalabad, Pakistan is seeking an experienced Online Consultant to provide virtual support and guidance to clients across digital channels. You will communicate via email, chat or video calls to understand needs and offer tailored solutions.

A solid background in marketing or communications, excellent English, and the ability to work independently are essential as you promote services, generate leads, and collaborate with the sales team to upsell.