Skydigitallabs Hiring: Client Manager (Remote / Hybrid) | Sky Digital Labs

Skydigitallabs; Pakistan; Hybrid; PKR 1,200,000 - 1,800,000; Full time

Job summary

Sky Digital Labs is hiring a Client Manager to bridge delivery teams and clients, working closely with the CEO in a remote/hybrid setup in Pakistan. The role demands proactive organization, tech-savviness, and strong English communication to manage client relationships and daily operations.

You will oversee client relationships, operational reviews, onboarding/offboarding logistics, and productivity improvements while evaluating local connectivity to maximize uptime.

Qualifications

• Bachelor's degree or related field is required.
• Excellent verbal & written English; comfortable holding teams accountable.
• Proficient with Excel, Word & Microsoft Teams.
• Familiarity with Smartsheet.
• Solid understanding of basic IT / network troubleshooting.
• Highly organized, proactive & tech-savvy mindset.

Responsibilities

• Own client relationships, run regular operational reviews, and align expectations across both organizations.
• Track service level performance, manage onboarding/offboarding, and identify productivity improvements.
• Monitor daily employee presence and escalate attendance gaps to the CEO.
• Evaluate local internet, power backup, and network options in Pakistan to optimize team uptime.

Skills

Client relationship management

Operational oversight

Attendance tracking

IT troubleshooting

Highly organized

Education

Bachelor's degree (BBA, BS-IT, Project Management, or related field)

Tools

Smartsheet

Excel

Word

Microsoft Teams

Job description

WE ARE HIRING: Client Manager (Remote / Hybrid) | Sky Digital Labs

Are you the person EVERYONE trusts to get things done? The one who can manage clients, manage teams, AND manage operations - all at once?

Then Sky Digital Labs wants YOU.

We are looking for a proactive, highly organized, and tech-savvy Client Manager to bridge the gap between our internal delivery teams and our clients. You will work DIRECTLY with the CEO.

This is not a normal manager job. This is a CEO's Right Hand role.

ROLE: Client Manager
EXPERIENCE: 1.5 to 2 Years
REPORTS TO: CEO, Sky Digital Labs

YOUR CORE ROLE - 4 POWER RESPONSIBILITIES:

• Client Relationship Management: Own the client relationship, run regular operational reviews, and align expectations across both organizations.
• Operational Oversight: Track service level performance, manage day-to-day logistics (onboarding/offboarding, equipment delivery), and identify productivity improvements.
• Daily Attendance Tracking: Monitor daily employee presence on the job and elevate performance or attendance gaps directly to the CEO.
• Infrastructure Evaluation: Evaluate local internet, power backup, and network options in Pakistan to optimize team uptime and minimize technical delays.

WHAT WE NEED FROM YOU:

• Bachelor's degree (BBA, BS-IT, Project Management, or related field)
• Excellent verbal & written English - comfortable holding teams accountable
• Strong working knowledge of Excel, Word & Microsoft Teams
• Practical familiarity with Smartsheet
• Solid understanding of basic IT / network troubleshooting
• Highly organized, proactive & tech-savvy mindset

WHY THIS ROLE IS DIFFERENT:

You will NOT be stuck in a corner. You will be working with the CEO, learning how a company is actually run, managing real clients, and building leadership skills that take others 10 years to learn.