Centre Operations Supervisor - Admin & Logistics

METRO/MAKRO; Karachi Division; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

METRO Pakistan (Pvt) Limited is seeking a Supervisor for Administration and Logistics Centre in Karachi. This full-time role requires 4+ years of experience in staff management, inventory control, health & safety, and HR processes.

You will lead store operations, oversee admin functions, and coordinate logistics to ensure efficient service. The position emphasizes merchandising, promotional activities, risk management, and compliance with company policies.

Qualifications

• Bachelors or Intermediate with 4+ years of experience.

Responsibilities

• Implement shop merchandising, layout and customer traffic flow so as to maximise sales, customer satisfaction, appearance, image and ergonomics for customers.
• Execution of sales promotional activities for awareness, faster off-takes for building brand image vis-à-vis new and existing products.
• Evaluating and analyzing the effectiveness of promotional activities planned.
• Manage selling and customer service activities and staff competence in these areas, so as to optimise and sustain sales performance, profitability and customer satisfaction.
• Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law.
• Development of staff skills and capability through on-going training, as provided by the company.
• Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
• Maintaining staff & product hygiene at all levels according to company policy.
• Customer Visits.
• Maintaining floor discipline, Stock availability, Shrinkage control.
• Control over old stock and negative & zero stocks.
• Proper execution of partial inventory as per schedule.
• Scheduling and development of staff.

Skills

Staff management

Inventory control

Health and safety

HR procedures

Customer service

Education

Bachelor's degree

Intermediate

Job description

METRO Pakistan (Pvt) Limited is seeking a Supervisor for Administration and Logistics Centre in Karachi. This full-time role requires 4+ years of experience in staff management, inventory control, health & safety, and HR processes.

You will lead store operations, oversee admin functions, and coordinate logistics to ensure efficient service. The position emphasizes merchandising, promotional activities, risk management, and compliance with company policies.