Department Manager Non-Food - Office And Media

METRO France; Lahore; On-site; PKR 446,000 - 781,000; Full time

Job summary

METRO Pakistan is seeking a Store Operations professional to support stock ordering, merchandising, and departmental management across its Lahore centers. The incumbent will lead Store Associates, drive productivity, and ensure adherence to SOPs and display standards.

Strong focus on stock control and FIFO is required. The role requires graduation and a minimum of 3 years of relevant experience, with a track record in fast-paced wholesale environments.

Qualifications

• Graduation with a minimum of 3 years of relevant experience.

Responsibilities

• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.
• Drive productivity improvement and enhance operational efficiency.
• Assist the Floor Manager in achieving departmental sales targets.
• Ensure overnight department preparation in accordance with Dark Store Operations protocols and readiness before store opening.
• Ensure product presentation according to the Planogram.
• Ensure secondary displays comply with guidelines.
• Maintain punctuality, discipline, and professional attire.
• Conduct QA checks to maintain quality standards.
• Monitor product expiry dates and ensure FIFO practices.
• Ensure effective stock and shelf management.

Skills

Stock management

Merchandising

Leadership

Planogram compliance

Customer service

Education

Graduation

Job description

Job Description:

Company Description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees.

Job Description

• Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department.

• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.

• Drive productivity improvement and enhance operational efficiency.

• Assist the Floor Manager (FM) in achieving departmental sales targets.

• Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening.

• Ensure product presentation according to the Planogram.

• Ensure secondary displays comply with BMPL guidelines.

• Ensure all departmental activities comply with SOPs, company policies, and applicable protocols.

• Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.

• Conduct QA checks according to defined protocols and checklists to maintain quality standards.

• Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices.

• Ensure effective stock and shelf management.

• Ensure timely stock reordering according to customer demand.

Qualifications

Graduation with a minimum of 3 years of relevant experience.