Retail Dept Lead: Stock, Merch & Ops Excellence

METRO Pakistan (Pvt) Limited; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

METRO Pakistan (Pvt) Limited in Lahore is seeking a Store Supervisor to support stock ordering, maintain optimum stock levels, and lead Store Associates in merchandising and cleanliness. You will report to the Customer Experience Manager and help drive departmental performance in a fast-paced wholesale environment.

The role requires graduation with at least 3 years of relevant experience. You will ensure planogram compliance, FIFO stock rotation, QA checks, and adherence to SOPs, while

Qualifications

• Must have prior experience in a wholesale retail environment.
• Strong leadership and organizational skills.
• Ability to manage stock levels and merchandising standards.

Responsibilities

• Report to the Customer Experience Manager and assist with stock ordering and maintaining optimum stock levels in the department.
• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.
• Drive productivity improvement and enhance operational efficiency.
• Assist the Floor Manager in achieving departmental sales targets.
• Ensure overnight department preparation in accordance with Dark Store Operations protocols and readiness before store opening.
• Ensure product presentation according to the Planogram.
• Ensure secondary displays comply with BMPL guidelines.
• Ensure all departmental activities comply with SOPs, company policies, and applicable protocols.
• Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.
• Conduct QA checks according to defined protocols and checklists to maintain quality standards.
• Monitor product expiry dates during and after stock deliveries and ensure FIFO practices.
• Ensure effective stock and shelf management.
• Ensure timely stock reordering according to customer demand.

Skills

Stock management

Team leadership

Merchandising

QA checks

SOP compliance

Education

Graduation

Job description

METRO Pakistan (Pvt) Limited in Lahore is seeking a Store Supervisor to support stock ordering, maintain optimum stock levels, and lead Store Associates in merchandising and cleanliness. You will report to the Customer Experience Manager and help drive departmental performance in a fast-paced wholesale environment.

The role requires graduation with at least 3 years of relevant experience. You will ensure planogram compliance, FIFO stock rotation, QA checks, and adherence to SOPs, while