Cabin Crew: Customer-Focused Flight Ambassadors

Fly Jinnah; Karachi Division; On-site; PKR 670,000 - 1,004,000; Full time

Job summary

Fly Jinnah invites applications for Cabin Crew in Karachi and Lahore. Join Pakistan’s newest low-cost airline to deliver exceptional service and ensure passenger safety throughout the flight cycle.

As an ambassador of the brand, you will support customer experience, handle boarding formalities, and contribute to onboard revenue initiatives while maintaining high standards of grooming and professionalism.

Qualifications

• Diploma or Higher Secondary Certificate is acceptable.
• A diploma in Travel/Tourism is a plus.
• Fresh graduates are encouraged to apply.

Responsibilities

• Attend briefing to understand flight details, roles, targets, security checks, boarding.
• Instruct passengers on safety procedures and ensure their safety and comfort.
• Identify safety risks and work with Cabin Supervisor on remedial actions.
• Administer first aid to passengers when necessary.
• Enter necessary data into aircraft logbook per procedures.
• Provide excellent customer service during boarding and pre-bookings.
• Promote onboard meals, products, and charity services to meet targets.
• Handle cash and payments securely for sales and donations.
• Carry out pre-flight checks and report deficiencies.
• Ensure cabin cleanliness and re-catering before flight.
• Handover cabin to/from staff and complete post-flight reports.
• Act as Cabin Supervisor when designated by the Captain.
• Attend recurrent trainings to maintain safety knowledge.

Skills

Fluent English

Customer service

Microsoft Office

Communication

Teamwork

Education

Diploma or Higher Secondary Certificate

Travel/Tourism diploma (plus)

Tools

Microsoft Office

Job description

Fly Jinnah invites applications for Cabin Crew in Karachi and Lahore. Join Pakistan’s newest low-cost airline to deliver exceptional service and ensure passenger safety throughout the flight cycle.

As an ambassador of the brand, you will support customer experience, handle boarding formalities, and contribute to onboard revenue initiatives while maintaining high standards of grooming and professionalism.