Business Analyst

Pakistan Digital Authority; Islamabad; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

Pakistan Digital Authority is seeking a capable Business Analyst to bridge business needs with digital solutions for national initiatives. You will analyze processes, requirements, and data to enable evidence-based decision-making across programs and policies.

You will work with leadership and cross-functional teams to elicit requirements, map processes, generate dashboards, and support project prioritization, ensuring measurable impact and alignment with the National Digital Masterplan.

Qualifications

• Minimum 4+ years of experience as a business analyst, preferably in government.
• Experience with requirements analysis, workflow modeling, and reporting.
• Knowledge of Agile, Scrum, and Waterfall project management methodologies.
• Proficiency in data visualization tools (Power BI, Tableau, Excel).
• Strong stakeholder engagement and cross-functional collaboration.

Responsibilities

• Elicit, document, and analyze requirements from ministries, regulators, and partner organizations.
• Map processes, conduct gap analysis, and lead business process re-engineering efforts.
• Support project prioritization and portfolio alignment; prepare reports for senior leadership.
• Collaborate with product, engineering, and data teams to ensure solutions meet business goals.
• Analyze KPIs and provide insights to guide evidence-based decision-making.

Skills

Requirements analysis

Stakeholder engagement

Analytical thinking

Decision support

Cross-functional collaboration

Education

Bachelor’s or Master’s in Business Administration, Information Systems, Economics, or Data Analytics

Tools

Power BI

Tableau

Excel

Job description

The Business Analyst bridges business needs and digital solutions, analysing processes, requirements, and data to enable evidence-based decision-making across national digital initiatives. The role supports PDA leadership in strategy, project execution, and policy development, ensuring digital programmes deliver measurable impact and align with the National Digital Masterplan.

Key Responsibilities

• Elicit, document, and analyze requirements from ministries, regulators, and partner organizations, translating them into functional specifications.
• Conduct process mapping, gap analysis, and business process re-engineering (BPR) to improve service delivery efficiency.
• Support project prioritization and portfolio alignment. Prepare clear reports, dashboards, and presentations for senior leadership (Chairman, CSO, COO).
• Partner with product, engineering, and data teams to ensure technical solutions fulfill business objectives.
• Analyze KPIs and generate actionable insights to guide leadership in evidence-based decision-making.

Qualifications & Experience

Education:

• Bachelor’s or Master’s in Business Administration, Information Systems, Economics, or Data Analytics.

Experience:

Minimum 4+ years of experience as a business analyst, preferably within government or public sector digital transformation projects.

• Proven track record in requirements analysis, workflow modeling, and reporting.
• Knowledge of project management methodologies (Agile, Scrum, Waterfall).
• Expertise in Business Process Re-engineering (BPR).
• Proficiency in data visualization tools (Power BI, Tableau, Excel).
• Strong analytical problem-solving and decision-support abilities.
• Excellent stakeholder engagement and cross-functional collaboration.
• Familiarity with governance, security, and data privacy standards.