Assistant Manager Retail Sales (Kitchen Doors & Wardrobes)

Interwood Mobel (Pvt) Ltd.; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Medical Insurance

Provident Fund

Commissions/Incentives

Job summary

Interwood Mobel (Pvt) Ltd. seeks an experienced Assistant Manager - Retail Sales (KDW) to lead the retail sales team across Kitchens, Doors, and Wardrobes, drive sales growth, and deliver an exceptional customer experience.

Responsibilities include supervising the sales team, managing the complete sales cycle from engagement to order closure, coordinating with Design, Technical, Production and Installation teams, and ensuring SOP compliance and upsell opportunities.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 3-4 years of sales experience, preferably in retail/home goods.

Responsibilities

• Lead and drive KDW retail sales to achieve monthly and annual targets across Kitchens, Doors, and Wardrobes.
• Supervise and guide the retail sales team to meet individual and team targets and uphold customer service standards.
• Manage the complete sales cycle from customer engagement and site measurement to quotation, order closure, and execution coordination.
• Monitor the sales pipeline, opportunity matrix, conversions, follow-ups, and performance; identify opportunities and corrective actions.
• Review quotations, drawings, and proposals for accuracy, customer requirements, commercial alignment, and SOP compliance.
• Build strong customer relationships, handle escalations, and ensure a seamless customer experience throughout the sales journey.
• Coordinate with Design, Technical, Production, Installation, and other teams to ensure timely and smooth order execution.
• Ensure compliance with SOPs, pricing policies, documentation standards, and service SLAs while upselling and driving growth.

Skills

Interpersonal skills

Communication

Sales targets

Presentation skills

Self-motivated

BOQ reading

Education

Bachelor's degree

Job description

Interwood Mobel is looking for an experienced Assistant Manager - Retail Sales (KDW) to drive sales growth across our Kitchens, Doors, and Wardrobes segment. The role will be responsible for leading the retail sales team, managing customer relationships, driving sales conversions, and ensuring achievement of business targets while delivering an exceptional customer experience.

Key Responsibilities

• Lead and drive KDW retail sales to achieve monthly and annual sales targets across Kitchens, Doors, and Wardrobes.


• Supervise and guide the retail sales team, ensuring achievement of individual/team targets, productivity, and customer service standards.


• Manage the complete sales cycle from customer engagement and site measurement to quotation, order closure, and execution coordination.


• Monitor the sales pipeline, KDW Opportunity Matrix, conversion, follow-ups, and performance, identifying opportunities and corrective actions.


• Review quotations, drawings, and proposals to ensure accuracy, customer requirements, commercial alignment, and compliance with SOPs.


• Build strong customer relationships, handle escalations, and ensure a seamless customer experience throughout the sales journey.


• Coordinate with Design, Technical, Production, Installation, and other teams to ensure timely and smooth order execution.


• Ensure compliance with KDW/Retail SOPs, pricing policies, documentation standards, and service SLAs, while identifying opportunities for upselling, repeat business, and growth

Requirements

Bachelor's degree in Business, Marketing, or a related field.

3-4 years of experience in sales, preferably in the retail or home goods sectors.

Skills & Abilities

• Strong interpersonal and communication skills to build relationships with clients


• Proven ability to meet or exceed sales goals


• Excellent presentation skills, with the ability to engage an audience


• Self-motivated with a results-oriented mindset


• Ability to read technical drawings/BOQs and translate them into customer solutions (no 3D/IMOS creation required)

Benefits

• Medical Insurance


• Provident Fund


• Commissions/Incentives