Assistant Manager – Payments

Sui Southern Gas Company Limited; Karachi Division; On-site; PKR 420,000 - 640,000; Full time

Job summary

Sui Southern Gas Company Limited in Karachi is seeking a detail-oriented payments associate to generate challans for customer connections and fees, record payments, and reconcile data with applications. You will coordinate with multiple teams to ensure accurate financial capture and respond to customer inquiries with clear payment guidance.

The role emphasizes accuracy, compliance with risk management and company policies, and meticulous documentation of payment records and related

Qualifications

• Handle challans for application fees, connection charges, demand notes and deposits.
• Review payment details linked to connection applications for accuracy.
• Reconcile payment records with approved new connection applications.

Responsibilities

• Generate challans for payments from customers applying for new gas connections.
• Maintain records of paid challans and related documentation.
• Coordinate with teams to ensure accurate financial capture for new connections.
• Address customer inquiries on fees, charges and payment processes.
• Ensure compliance with Enterprise Risk Management Framework and Company policies.

Skills

Payment processing

Record keeping

Data entry

Reconciliation

Customer service

Challan generation

Education

Bachelor's in Finance/Accounting

Tools

MS Excel

ERP system

Job description

• Generate challans for the collection of application fees, connection charges, demand notes, security deposits, etc.
• , from customers applying for new gas connections.
• Generate challans for the collection of application fees, connection charges, demand notes, security deposits, etc.
• , from customers applying for new gas connections.
• Maintain and organize records and documentation of paid challans, demand notes, etc.
• Review the completeness and accuracy of payment details linked to connection charges.
• Coordinate with teams handling the processing of new connection applications to ensure accurate capture of all financial aspects.
• Confirm that payment details correspond with the information provided in the connection application.
• Reconcile payment records with the details of approved new connection applications.
• Investigate and resolve any discrepancies in payment information
• Engage with customers on payment-related matters, providing clarity on payment requirements and procedures.
• Address customer inquiries and concerns regarding fees, charges, and payment processes
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other assignment as instructed by the immediate supervisor.

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