Assistant Manager Configuration Management CS Core

Zong 5G; Islamabad; On-site; PKR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Job summary

Zong 5G in Islamabad seeks an experienced Core Network Operations Engineer to manage operation and maintenance of nationwide core network entities, focusing on configurations and end-to-end services across MSC/MGW/HSS/IMS. The role demands strong signaling knowledge and a proactive approach to maintaining service availability.

The ideal candidate will have 5–7 years of core networks experience, proficiency in signaling protocols, and the ability to work on-site and on-call.

Qualifications

• Minimum 5–7 years of relevant experience in Core Networks for operations, deployment and optimizations.
• Experience with MSC/MGW, STP/DRA, HSS, IMS and EIR.
• Proficiency in signaling protocols and routing mechanisms.
• Ability to work with little supervision and meet deadlines.
• Willingness for on-site and on-call activities.

Responsibilities

• Ensure Core network availability at 99.999%.
• Prepare and verify configuration scripts and execute per abidance processes.
• Perform health checks and ensure system performance and availability.
• Handle database-related tasks including configurations and routing plans.
• Resolve customer complaints within TAT and ensure fault-free services.
• Prepare and implement emergency plans.
• Coordinate with vendors for issue resolution.
• Monitor core network KPIs and analyze issues across teams.
• Troubleshoot issues and coordinate improvements with stakeholders.
• Maintain core network spares inventory and asset tagging.
• Perform on-site and on-call tasks as required.

Skills

Independent work

Team player

Interpersonal skills

Core networks

Signaling protocols

Routing mechanisms

Hardware & software knowledge

On-site/on-call

Education

Bachelor's degree in Electronics/Electrical/Telecom/Computer

Job description

Job Purpose:

To perform the operation and maintenance of nationwide core network entities especially from configurations perspective with end-to-end services and nodes responsibly. In depth core network configurations / troubleshooting requirement for all MSCs, IMS, MGWs, HSS, LSMS, STPs, DRAs, Cloudified Nodes, Services over IP.

Job Responsibilities:

• To ensure Core network availability at 99.999%.
• Taking preventive & corrective measures to maintain availability and services including configurations scripts preparation, verification and execution after abidance to all abidance processes.
• To perform all assigned system and services routines and health checks for maintaining systems performance and availability.
• Perform highly skilled database related tasks and definitions which may include software and hardware configurations, routing plans and signaling data etc.
• To ensure Customer Complaints are really resolved with in TAT and ensuring that all network services are fault-free.
• Preparation and implementation of emergency plans.
• Coordination with vendors for resolution of issues and other requirements.
• Monitoring of all assigned core network KPIs and drill down analysis independently wherever applicable.
• Troubleshooting and analysis of reported issues and take necessary improvement measures by coordinating with other departments, teams and stake holders.
• To keep updated record of Core network spares inventory, asset tagging and related stuff.
• To perform special network monitoring and troubleshooting tasks as and when assigned.
• To perform on site and on call activities as and when required.

Eligibility Criteria (Education, Knowledge, Experience and Skills):

Education:

• Minimum Bachelor's of Engineering (Electronics/Electrical/Telecom/Computer) or other relevant degree.

Work Experience:

• Should have preferably 5-7 years of relevant experience in Core Networks for operations, deployment and optimizations.

Skills – Generic:

• To independently perform with little supervision, work with responsibility, meeting deadlines, good interpersonal skills, good team player, ability to effectively contribute and part of the team.

Skills – Job Specific:

• Expert knowledge and experience for core systems used in mobile telephony including MSC/MGW, STP/DRA, HSS, IMS and EIR etc.
• Expertise in all signaling protocols, standards and associated flows.
• Proficiency in signaling and routing mechanisms at all network levels.
• Expert knowledge and practical experience in hardware and software of core network platforms.
• Understands the standard processes and procedures of core network activities execution.