Assistant Manager - Analytics.MGN Pak - RBG - Analytics.Retail Banking Group

Mashreq; Karachi Division; On-site; PKR 3,000,000 - 5,200,000; Full time

Job summary

Mashreq is seeking a seasoned analytics professional to drive end-to-end campaign management and performance measurement in Karachi. The role leverages SQL, CDP tools, and BI platforms to design and optimize customer journeys.

You'll work with cross-functional teams in banking/financial services, translating data insights into actionable campaigns, segmentation strategies, and ROI improvements. Strong analytical skills and stakeholder communication are essential.

Qualifications

• Minimum 5+ years in campaign management or analytics roles.
• Experience in banking, financial services or customer-centric industries preferred.
• Proven end-to-end campaign execution and performance measurement.

Responsibilities

• Lead end-to-end campaign execution and performance measurement.
• Design and optimize customer journeys using segmentation and analytics.
• Partner with cross-functional teams to translate data into actionable campaigns.

Skills

Campaign management

Analytics

Stakeholder management

Attention to detail

Communication

Problem solving

Multi-tasking

Strategic thinking

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, Data Analytics, Statistics, Mathematics, or related discipline

Tools

CDP

Hadoop

Hive

Zeppelin

Data Lake

Power BI

Tableau

Job description

Qualifications & Experience

Education

• Bachelor's degree in Computer Science, Engineering, Information Systems, Data Analytics, Statistics, Mathematics, or related discipline.

Experience

• Minimum 5+ years of experience in Campaign Management, Marketing Analytics, Customer Analytics, CRM, CDP, or related analytics roles.
• Experience in banking, financial services, telecommunications, or customer-centric industries preferred.
• Proven experience in end-to-end campaign execution and performance measurement.

Technical Skills

• Strong expertise in SQL with advanced query writing, optimization, and troubleshooting capabilities.
• Hands-on experience with Customer Data Platforms (CDP) and customer segmentation tools.
• Experience working with Hadoop, Hive, Zeppelin, Data Lake environments, and large datasets.
• Strong analytical and statistical problem-solving skills.
• Experience in campaign performance tracking, attribution, and ROI measurement.
• Knowledge of A/B testing, experimental design, and customer journey analytics.
• Experience with Business Intelligence and reporting tools such as Power BI, Tableau, or similar platforms.

Competencies

• Strong campaign management and execution capabilities.
• Advanced analytical and critical thinking skills.
• Ability to derive actionable business insights from data.
• Strong attention to detail and commitment to data accuracy.
• Excellent stakeholder management and communication skills.
• Proactive, solution-oriented, and results-driven mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong ownership, accountability, and problem-solving abilities.
• Strategic thinking with the ability to design effective customer engagement solutions.
• Team player with excellent collaboration and relationship management skills.

Success Measures

• Timely and flawless execution of campaigns.
• Improvement in campaign response rates and business outcomes.
• Quality and accuracy of customer segmentation and reporting.
• Effective utilization of data insights to drive business decisions.
• Successful delivery of analytical projects and stakeholder satisfaction.
• Continuous optimization of campaign performance through testing and insights.