Application Support Specialist (SQL Server)

Leading Edge; Islamabad; On-site; PKR 240,000 - 420,000; Full time

Job summary

Leading Edge is seeking an experienced Application Support Specialist to manage SQL Server-based apps from a remote location in Islamabad. You will troubleshoot issues, optimize performance, and collaborate with developers to improve overall app stability.

The ideal candidate has 4+ years of SQL Server experience, strong SQL writing skills, and a CS/IT degree or relevant experience. Familiarity with Windows/Linux and networking basics is beneficial.

Qualifications

• 4+ years of app support/SQL Server experience.
• Strong SQL writing and optimization skills.
• Understanding of Windows/Linux servers and networking basics.
• Problem-solving and communication skills.
• CS/IT degree or relevant experience.

Responsibilities

• Provide L2/L3 support for SQL Server apps and resolve tickets.
• Write and optimize SQL queries, stored procedures, and tune performance.
• Set up alerts and monitor uptime and performance.
• Collaborate with developers and PMs to improve app health.
• Maintain runbooks and troubleshooting guides.
• Assist users and train on best practices.

Skills

SQL query writing

Performance tuning

Troubleshooting

Communication

Problem-solving

Education

CS/IT degree or relevant experience

Tools

Microsoft SQL Server

AWS

Azure

Python

Job description

Application Support Specialist (SQL Server)

Location: Islamabad, Pakistan
Job type: Remote

Role Summary

Our client is seeking an experienced Application Support Specialist to manage our SQL Server-based apps. You'll troubleshoot issues, optimize performance, and collaborate with devs to improve app stability. CS degree preferred.

Key Responsibilities

• Support: L2/L3 support for SQL Server apps, resolve tickets, identify root cause
• SQL Expertise: Write/optimize queries, stored procedures, performance tuning
• Monitoring: Set up alerts, ensure uptime, performance monitoring
• Collaboration: Work with devs, PMs to improve app health
• Docs: Maintain runbooks, troubleshooting guides
• User Support: Help users with app issues, train on best practices

Requirements

• 4+ years app support/SQL Server experience
• Strong SQL writing + optimization skills
• Understanding of Windows/Linux servers, networking basics
• Problem-solving, communication skills
• CS/IT degree or relevant experience

Skills

• Certifications: Microsoft SQL Server, ITIL
• Experience with cloud platforms (AWS, Azure)
• Python/scripting for automation