Technical Support Specialist

TransaLink; Multan; On-site; PKR 2,781,000 - 3,399,000; Full time

Job summary

TransaLink is seeking a Technical Support Specialist in Multan to provide technical assistance to clients, troubleshoot hardware and software issues, and set up computer systems. The role includes maintaining network systems and documenting support requests.

The ideal candidate will have at least 1 year of IT experience, strong communication and customer service skills, and the ability to work in a fast-paced environment.

Qualifications

• 1 year or more IT experience.
• Strong knowledge of computer systems, hardware, and software.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and multi-task.
• Networking concepts knowledge preferred.
• Bachelor's degree in CS or related field preferred but not required.

Responsibilities

• Provide technical support to customers via phone, email, or in person.
• Troubleshoot hardware and software issues.
• Install and configure computer systems.
• Set up and maintain network systems.
• Document support requests and resolutions.
• Train customers on new hardware or software.
• Collaborate with team members to resolve complex issues.

Skills

Customer service

Troubleshooting

Communication

Hardware knowledge

Software knowledge

Networking concepts

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Multan Pakistan

Technical Support Specialist

We are seeking a skilled Technical Support Specialist to join our team in Multan. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients. This includes troubleshooting hardware and software issues, setting up computer systems, and maintaining network systems. The ideal candidate will have experience in the IT field and possess strong customer service skills.

Responsibilities

• Provide technical support to customers via phone, email, or in person
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Set up and maintain network systems
• Document all support requests and resolutionsTrain customers on how to use new hardware or software
• Collaborate with other team members to resolve complex technical issues

Requirements

• Minimum of 1 year experience in the IT field
• Strong knowledge of computer systems, hardware, and software
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving skills
• Knowledge of networking concepts is preferred but not required

Salary: $1000 per month

Location: Multan, Pakistan

Type: Full-time (without accommodation)

Education: Bachelor's degree in Computer Science or related field preferred but not required.

This position is ideal for someone who is passionate about technology, enjoys helping others, and thrives in a fast-paced environment. If you meet the requirements listed above, we would love to hear from you!