Computer Support Specialist

Guardian Secure Services; Khanpur; On-site; PKR 3,374,000 - 4,041,000; Full time

Job summary

Guardian Secure Services is seeking a Computer Support Specialist in Khanpur, Pakistan. The role involves delivering technical assistance to clients and staff, handling hardware/software/network problems, and ensuring reliable computer systems.

You will install, configure, and maintain systems, while communicating effectively with users and documenting processes. The position is full-time in Khanpur with expected dedication to resolving issues promptly and providing high-quality IT support to

Qualifications

• Must have proven experience as Computer Support Specialist or similar role.
• Strong knowledge of computer hardware, software, operating systems, networking and security protocols.
• Excellent problem-solving and communication skills, able to explain technical concepts clearly.

Responsibilities

• Provide technical support to clients and staff in person, over the phone or via remote access.
• Troubleshoot hardware, software, and network issues.
• Install and configure computer systems and applications.
• Maintain and update computer systems for smooth operation.
• Monitor system performance and perform maintenance tasks.
• Train users on basic computer functions and software applications.
• Document technical processes and procedures for reference.
• Collaborate with IT team to resolve complex issues.

Skills

Computer hardware

Software troubleshooting

Networking

Remote access tools

Customer service

Communication skills

Education

Bachelor's degree in Computer Science or related field

CompTIA A+ or Network+ certification

Tools

Remote access tools

Job description

Computer Support Specialists vacancy in Khanpur Pakistan

Computer Support Specialist
Location: Khanpur, Pakistan
Salary: 1200$ per month
Employment Type: Full-time

We are currently seeking a skilled and experienced Computer Support Specialist to join our IT team in Khanpur, Pakistan. In this role, you will be responsible for providing technical support to our clients and internal staff, troubleshooting computer hardware and software issues, and maintaining the smooth operation of our computer systems.

Responsibilities

• Provide technical support to clients and internal staff in person, over the phone or via remote access tools.
• Troubleshoot hardware, software, and network issues.
• Install and configure computer systems and applications.
• Maintain and update computer systems to ensure they are running smoothly.
• Monitor system performance and perform regular maintenance tasks.
• Train users on basic computer functions and software applications.
• Document technical processes and procedures for future reference.
• Collaborate with other IT team members to resolve complex issues.

Requirements

• Proven experience as a Computer Support Specialist or similar role.
• In-depth knowledge of computer hardware, software, operating systems, networking, and security protocols.
• Strong problem-solving skills with the ability to troubleshoot complex technical issues.
• Excellent communication skills with the ability to explain technical concepts in simple terms.
• Ability to work independently as well as in a team environment.
• A customer-oriented mindset with a focus on providing high-quality service.

Preferred qualifications

• Bachelor's degree in Computer Science or related field.
• Industry certifications such as CompTIA A+ or Network+.
• Experience working with remote access tools.

Working conditions

This is a full-time position with working hours from Monday to Friday. Some weekend work may be required for urgent technical support needs. The successful candidate will be provided with all necessary equipment for their job tasks. This position does not include accommodation or visa sponsorship.

If you are passionate about technology and have a strong desire to help others, we encourage you to apply for this exciting opportunity. Join our team and be a part of providing top-notch IT support to our clients and internal staff.