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Concentrix Bridgetowne - Customer Service Representative - Pioneer Account
Job summary
A leading customer service provider in Quezon City is seeking a Customer Service Representative to assist customers via phone, email, or chat. The role requires a high school diploma and offers full-time employment with no prior experience necessary. Ideal candidates should possess strong communication skills and a customer service orientation. Join our dynamic team and contribute to enhancing customer satisfaction.
Qualifications
- Educational qualifications must include a high school diploma or equivalent.
- 0–2 years of experience is acceptable.
- Must possess strong English communication skills.
Responsibilities
- Assist customers via phone, email, or chat in a professional manner.
- Resolve customer inquiries and issues effectively to enhance satisfaction.
- Provide product and service information to customers as needed.
- Document interactions with customers in the system.
Skills
Education
Concentrix
On-site - Quezon City • No experience required • High/Senior High School • Full-time
- Assist customers via phone, email, or chat in a professional manner.
- Resolve customer inquiries and issues effectively to enhance satisfaction.
- Provide product and service information to customers as needed.
- Document interactions with customers in the system for future reference.
- Collaborate with team members to meet and exceed customer service goals.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English communication
- Skills and Competencies: Strong customer service orientation
- Qualities and Traits: Patience and empathy in dealing with customer issues
- Qualities and Traits: Ability to work in a fast-paced environment
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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