Zonal Manager

Pagasa Philippines Finance Corporation; Northern Mindanao; Presencial; PHP 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Pagasa Philippines Finance Corporation seeks a Zonal Manager to oversee branch operations across the Mindanao zone, driving excellence through leadership, performance management, and process improvements. The role emphasizes digital transformation in loan disbursement and collections, with strict adherence to policies and regulatory requirements.

You will lead and mentor branch leaders, manage risks, and collaborate cross-functionally to sustain growth and profitability within a dynamic

Formación

• Must have strong leadership and people management skills.
• Proven ability to oversee multi-branch operations and drive performance.
• Experience with digital loan disbursement, collections, and fintech integrations.
• Knowledge of ASA Microfinance Methodology is an advantage.
• Excellent analytical, communication, and risk-management capabilities.

Responsabilidades

• Oversee branch operations within the zone and align with goals.
• Develop scalable operational systems and performance standards.
• Lead digital transformation to improve loan processes and collections.
• Ensure compliance with policies and regulatory requirements.
• Identify risks and propose mitigation strategies to management.
• Conduct branch performance reviews focusing on portfolio quality and profitability.
• Collaborate to enhance operational policies and procedures.
• Foster a high-performance culture through coaching and development.
• Mentor branch leaders and staff for growth and succession.
• Analyze KPIs and provide data-driven improvement recommendations.
• Work with cross-functional teams to ensure efficient support.

Conocimientos

Leadership

Operational Excellence

Performance management

Digital transformation

Regulatory compliance

Educación

Bachelor's degree in Business Administration / Finance / Economics

Descripción del empleo

Position: Zonal Manager

Reports To: Head of Operations

Job Summary

The Zonal Manager is responsible for overseeing and driving operational excellence across branches within the assigned zone. This role ensures the achievement of business objectives through effective leadership, performance management, process improvement, digital transformation initiatives, and compliance with company policies and regulatory requirements.

Key Responsibilities

• Oversee branch operations within the assigned zone and ensure alignment with organizational goals and objectives.
• Develop and implement scalable operational systems, procedures, and performance standards.
• Lead digital transformation initiatives to improve loan disbursement and collection processes, including mobile platforms, automation, and fintech integrations.
• Ensure compliance with company policies, internal controls, and regulatory requirements.
• Identify operational risks and recommend mitigation strategies to management.
• Conduct regular performance reviews of branches, focusing on portfolio quality, productivity, profitability, and operational efficiency.
• Collaborate with management in developing and enhancing operational policies and procedures.
• Foster a high-performance culture through employee engagement, coaching, leadership, and continuous improvement initiatives.
• Supervise, mentor, and develop branch leaders and staff to maximize performance and career growth.
• Analyze operational KPIs and provide data-driven recommendations for improvement.
• Work closely with cross-functional teams to ensure efficient and consistent operational support.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• At least 10 years of managerial experience in microfinance or related financial services industries.
• Minimum 8 years of multi-branch management experience overseeing 10 or more branches simultaneously.
• Experience in ASA Microfinance Methodology is an advantage.
• Proven track record in managing large-scale branch operations with a strong focus on operational efficiency and customer service.
• Strong understanding of digital solutions for microfinance operations, particularly in loan disbursement and collection systems.
• Experience leading digital transformation initiatives within a microfinance or financial services environment.
• Excellent leadership, communication, analytical, and problem-solving skills.
• Strong knowledge of regulatory compliance, governance, and operational risk management.

Work Location

Candidates must be willing to be assigned and relocated anywhere within the Mindanao Area, as business needs require.