Zonal Manager

Pagasa Philippines Finance Corporation; Central Luzon; Presencial; PHP 1.800.000 - 2.400.000; Jornada completa

Descripción de la vacante

Pagasa Philippines Finance Corporation is seeking a Zonal Manager to oversee branch operations across the Luzon zone, drive performance, and ensure compliance with policies and regulations. You will lead multiple branches and implement scalable systems for loan disbursement and collections.

The role requires a Bachelor's degree and at least 10 years of managerial and multi-branch experience in microfinance, with ASA Microfinance Methodology as an advantage.

Formación

• Bachelor's degree or equivalent in business/finance required.
• Minimum 10 years of managerial experience in microfinance or financial services.
• Minimum 8 years of multi-branch management overseeing 10+ branches.

Responsabilidades

• Oversee branch operations within the assigned zone and align with goals.
• Develop and implement scalable operational systems and performance standards.
• Lead digital transformation initiatives for loan disbursement and collection processes.

Conocimientos

Managerial experience

Multi-branch management

Digital transformation

Regulatory compliance

Leadership

Communication

Analytical

Problem-solving

Operations leadership

Educación

Bachelor's degree in Business Administration, Finance, Economics, or related field

Herramientas

ASA Microfinance Methodology

Descripción del empleo

Position: Zonal Manager

Reports To: Head of Operations

Job Summary

The Zonal Manager is responsible for overseeing and driving operational excellence across branches within the assigned zone. This role ensures the achievement of business objectives through effective leadership, performance management, process improvement, digital transformation initiatives, and compliance with company policies and regulatory requirements.

Key Responsibilities

• Oversee branch operations within the assigned zone and ensure alignment with organizational goals and objectives.
• Develop and implement scalable operational systems, procedures, and performance standards.
• Lead digital transformation initiatives to improve loan disbursement and collection processes, including mobile platforms, automation, and fintech integrations.
• Ensure compliance with company policies, internal controls, and regulatory requirements.
• Identify operational risks and recommend mitigation strategies to management.
• Conduct regular performance reviews of branches, focusing on portfolio quality, productivity, profitability, and operational efficiency.
• Collaborate with management in developing and enhancing operational policies and procedures.
• Foster a high-performance culture through employee engagement, coaching, leadership, and continuous improvement initiatives.
• Supervise, mentor, and develop branch leaders and staff to maximize performance and career growth.
• Analyze operational KPIs and provide data-driven recommendations for improvement.
• Work closely with cross-functional teams to ensure efficient and consistent operational support.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• At least 10 years of managerial experience in microfinance or related financial services industries.
• Minimum 8 years of multi-branch management experience overseeing 10 or more branches simultaneously.
• Experience in ASA Microfinance Methodology is an advantage.
• Proven track record in managing large-scale branch operations with a strong focus on operational efficiency and customer service.
• Strong understanding of digital solutions for microfinance operations, particularly in loan disbursement and collection systems.
• Experience leading digital transformation initiatives within a microfinance or financial services environment.
• Excellent leadership, communication, analytical, and problem-solving skills.
• Strong knowledge of regulatory compliance, governance, and operational risk management.

Work Location

Candidates must be willing to be assigned and relocated anywhere within the Luzon Area, as business needs require.