Zonal Operations Leader: Microfinance & Digital Transformation

Pagasa Philippines Finance Corporation; Northern Mindanao; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Pagasa Philippines Finance Corporation seeks a Zonal Manager to oversee branch operations across the Mindanao zone, driving excellence through leadership, performance management, and process improvements. The role emphasizes digital transformation in loan disbursement and collections, with strict adherence to policies and regulatory requirements.

You will lead and mentor branch leaders, manage risks, and collaborate cross-functionally to sustain growth and profitability within a dynamic

Qualifications

• Must have strong leadership and people management skills.
• Proven ability to oversee multi-branch operations and drive performance.
• Experience with digital loan disbursement, collections, and fintech integrations.
• Knowledge of ASA Microfinance Methodology is an advantage.
• Excellent analytical, communication, and risk-management capabilities.

Responsibilities

• Oversee branch operations within the zone and align with goals.
• Develop scalable operational systems and performance standards.
• Lead digital transformation to improve loan processes and collections.
• Ensure compliance with policies and regulatory requirements.
• Identify risks and propose mitigation strategies to management.
• Conduct branch performance reviews focusing on portfolio quality and profitability.
• Collaborate to enhance operational policies and procedures.
• Foster a high-performance culture through coaching and development.
• Mentor branch leaders and staff for growth and succession.
• Analyze KPIs and provide data-driven improvement recommendations.
• Work with cross-functional teams to ensure efficient support.

Skills

Leadership

Operational Excellence

Performance management

Digital transformation

Regulatory compliance

Education

Bachelor's degree in Business Administration / Finance / Economics

Job description

Pagasa Philippines Finance Corporation seeks a Zonal Manager to oversee branch operations across the Mindanao zone, driving excellence through leadership, performance management, and process improvements. The role emphasizes digital transformation in loan disbursement and collections, with strict adherence to policies and regulatory requirements.

You will lead and mentor branch leaders, manage risks, and collaborate cross-functionally to sustain growth and profitability within a dynamic