Zonal Manager

Pagasa Philippines Finance Corporation; Bago Grande; Presencial; PHP 2.000.000 - 3.000.000; Jornada completa

Descripción de la vacante

Pagasa Philippines Finance Corporation seeks a Zonal Manager to oversee branch operations across the Visayas zone, driving excellence and sustainable growth. You will lead multi-branch teams, optimize processes, and ensure compliance with internal controls and regulatory requirements.

Responsibilities include implementing scalable systems, steering digital transformation for loan disbursement and collections, and delivering data-driven performance insights.

Formación

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• At least 10 years of managerial experience in microfinance or related financial services.
• Minimum 8 years of multi-branch management experience overseeing 10+ branches.
• Experience with digital solutions for microfinance operations.
• Proven leadership and strong communication, analytical and problem-solving skills.
• Knowledge of regulatory compliance and risk management.

Responsabilidades

• Oversee branch operations within the assigned zone and alignment with organizational goals.
• Develop and implement scalable operational systems, procedures, and performance standards.
• Lead digital transformation initiatives to improve loan disbursement and collection processes, including mobile platforms, automation, and fintech integrations.
• Ensure compliance with company policies, internal controls, and regulatory requirements.
• Identify operational risks and recommend mitigation strategies to management.
• Conduct regular performance reviews of branches, focusing on portfolio quality, productivity, profitability, and operational efficiency.
• Collaborate with management in developing and enhancing operational policies and procedures.
• Foster a high-performance culture through employee engagement, coaching, leadership, and continuous improvement initiatives.
• Supervise, mentor, and develop branch leaders and staff to maximize performance and career growth.
• Analyze operational KPIs and provide data-driven recommendations for improvement.
• Work closely with cross-functional teams to ensure efficient and consistent operational support.

Conocimientos

Leadership

Strategic thinking

Analytical skills

Problem-solving

Communication

Team management

Regulatory compliance knowledge

Digital transformation

Educación

Bachelor's degree in Business Administration/Finance/Economics

Herramientas

ASA Microfinance Methodology

Descripción del empleo

Job Description:

Position

Zonal Manager

Reports To

Head of Operations

Job Summary

The Zonal Manager is responsible for overseeing and driving operational excellence across branches within the assigned zone. This role ensures the achievement of business objectives through effective leadership, performance management, process improvement, digital transformation initiatives, and compliance with company policies and regulatory requirements.

Key Responsibilities

• Oversee branch operations within the assigned zone and ensure alignment with organizational goals and objectives.
• Develop and implement scalable operational systems, procedures, and performance standards.
• Lead digital transformation initiatives to improve loan disbursement and collection processes, including mobile platforms, automation, and fintech integrations.
• Ensure compliance with company policies, internal controls, and regulatory requirements.
• Identify operational risks and recommend mitigation strategies to management.
• Conduct regular performance reviews of branches, focusing on portfolio quality, productivity, profitability, and operational efficiency.
• Collaborate with management in developing and enhancing operational policies and procedures.
• Foster a high-performance culture through employee engagement, coaching, leadership, and continuous improvement initiatives.
• Supervise, mentor, and develop branch leaders and staff to maximize performance and career growth.
• Analyze operational KPIs and provide data-driven recommendations for improvement.
• Work closely with cross-functional teams to ensure efficient and consistent operational support.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• At least 10 years of managerial experience in microfinance or related financial services industries.
• Minimum 8 years of multi-branch management experience overseeing 10 or more branches simultaneously .
• Experience in ASA Microfinance Methodology is an advantage.
• Proven track record in managing large-scale branch operations with a strong focus on operational efficiency and customer service.
• Strong understanding of digital solutions for microfinance operations, particularly in loan disbursement and collection systems.
• Experience leading digital transformation initiatives within a microfinance or financial services environment.
• Excellent leadership, communication, analytical, and problem-solving skills.
• Strong knowledge of regulatory compliance, governance, and operational risk management.

Work Location

Candidates must be willing to be assigned and relocated anywhere within the Visayas Area, as business needs require.