Zonal Ops Leader: Microfinance & Digital Transformation

Pagasa Philippines Finance Corporation; Western Visayas; On-site; PHP 1,500,000 - 2,500,000; Full time

Job summary

Pagasa Philippines Finance Corporation seeks a Zonal Manager to oversee branch operations across the Visayas zone and drive excellence. You will lead with a focus on performance, compliance, and scalable processes while guiding digital transformation in loan disbursement and collections.

Requirements include a Bachelor’s degree and 10+ years in microfinance or related services, with 8+ years managing 10+ branches. Strong leadership, analytics, and regulatory knowledge are essential for success.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• 10+ years of managerial experience in microfinance or related financial services.
• 8+ years of multi-branch management overseeing 10+ branches.
• Experience with ASA Microfinance Methodology is an advantage.
• Proven track record in large-scale branch operations and customer service.
• Strong understanding of digital solutions for microfinance operations.

Responsibilities

• Oversee branch operations across the assigned zone to meet business goals.
• Develop scalable operational systems, procedures, and performance standards.
• Lead digital transformation for loan disbursement, collections, and fintech integrations.
• Ensure compliance with policies, controls, and regulatory requirements.
• Identify risks and recommend mitigation strategies to management.
• Conduct regular performance reviews focusing on portfolio quality and efficiency.
• Collaborate on developing and enhancing operational policies and procedures.
• Foster a high-performance culture through coaching and continuous improvement.
• Mentor branch leaders and staff to maximize performance and growth.
• Analyze KPIs and provide data-driven improvement recommendations.
• Work with cross-functional teams to ensure efficient operational support.

Skills

Leadership

Strategic planning

Analytical thinking

Regulatory compliance

Operational risk management

Communication

Problem solving

Education

Bachelor's degree in Business Administration, Finance, Economics, or related field

Job description

Pagasa Philippines Finance Corporation seeks a Zonal Manager to oversee branch operations across the Visayas zone and drive excellence. You will lead with a focus on performance, compliance, and scalable processes while guiding digital transformation in loan disbursement and collections.

Requirements include a Bachelor’s degree and 10+ years in microfinance or related services, with 8+ years managing 10+ branches. Strong leadership, analytics, and regulatory knowledge are essential for success.