Zoho CRM Analyst: Data Quality & Automation Specialist

PayJoy, Inc; Hinoba-an; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

100% Company Funded : Private Health보험

20 days vacation

Phone finance, Headphone, home office,

USD 2,000 annual Co-working Travelperk

USD 2,000 annual Professional Developm

Catered Lunch

Job summary

PayJoy is seeking a Zoho CRM Analyst to administer, optimize, and continuously improve our Zoho CRM ecosystem so Sales, Marketing, and Customer Success teams rely on clean data, efficient workflows, and actionable insights.

Acting as the bridge between business needs and the platform, this role configures modules, automations, dashboards, and reports, safeguards data quality, and enables the team to make faster, better-informed decisions.

Qualifications

• Hands-on experience administering and configuring Zoho CRM.
• Familiarity with the broader Zoho One suite (Analytics, Campaigns, Desk, Flow, Creator).
• Understanding of end-to-end sales and marketing processes.
• Ability to design and maintain automated workflows and dashboards.
• Strong analytical, communication, and training skills.
• Desirable: Zoho certifications; SQL or BI tools; English (advanced), Portuguese a plus.

Responsibilities

• Administer and maintain the Zoho CRM platform across users, roles, profiles, layouts, modules, fields, and permissions.
• Design and maintain automations (workflows, blueprints, assignment and scoring rules) and integrations across the Zoho suite to reduce manual work and enforce process consistency.
• Safeguard data quality and governance: define data standards, deduplicate, validate, and monitor records.
• Build and maintain dashboards and reports in Zoho CRM/Analytics to show pipeline health, conversion, and KPIs.
• Partner with business stakeholders to gather requirements, translate them into CRM solutions, document processes, and train end users on new features.
• Support integrations and data flows between Zoho CRM and other tools, troubleshooting issues and coordinating with vendors or IT.

Skills

Zoho CRM administration

Deluge scripting

Zoho Flow / webhooks

APIs and integrations

Analytical mindset

Tools

Zoho CRM

Zoho Analytics

Zoho Campaigns

Zoho Desk

Zoho Flow

Zoho Creator

Job description

PayJoy is seeking a Zoho CRM Analyst to administer, optimize, and continuously improve our Zoho CRM ecosystem so Sales, Marketing, and Customer Success teams rely on clean data, efficient workflows, and actionable insights.

Acting as the bridge between business needs and the platform, this role configures modules, automations, dashboards, and reports, safeguards data quality, and enables the team to make faster, better-informed decisions.