Xero & AI Admin & Operations Specialist

Tallant Asia - BPO, HR outsourcing; Philippines; On-site; PHP 268,000 - 402,000; Full time

Job summary

Tallant Asia - BPO, HR outsourcing is seeking an Administration & Operations Support professional in the Philippines with a focus on Xero and AI tools. You will manage invoicing, records, and bookings, while streamlining processes to support participant services.

Responsibilities include Xero reconciliations, AI-assisted efficiency, and preparing management reports. Strong knowledge of privacy, NDIS standards, and documentation is essential.

Qualifications

• Experience using Xero for invoicing, bank reconciliation and reporting.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Copilot) to improve efficiency.
• Strong organisational skills and high attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and manage competing priorities.
• Understanding of privacy and confidentiality obligations.
• Experience in NDIS administration, claiming, or plan management.
• Familiarity with NDIS Pricing Arrangements and Price Guide.
• Experience with process documentation or workflow automation tools (Zapier/Make/Power Automate).

Responsibilities

• Manage NDIS invoicing, claims, and payment reconciliations in Xero.
• Maintain accurate participant and financial records.
• Coordinate service bookings, rosters, and participant documentation.
• Monitor compliance with NDIS Practice Standards and Pricing Arrangements.
• Use AI tools to streamline admin tasks, reporting, and internal workflows.
• Identify, document, and improve operational processes.
• Prepare financial and operational reports for management.

Skills

Xero proficiency

AI tools proficiency

Organisational skills

Communication skills

Independent working

Privacy & confidentiality

Tools

Xero

Zapier

Make

Power Automate

Job description

Tallant Asia - BPO, HR outsourcing is seeking an Administration & Operations Support professional in the Philippines with a focus on Xero and AI tools. You will manage invoicing, records, and bookings, while streamlining processes to support participant services.

Responsibilities include Xero reconciliations, AI-assisted efficiency, and preparing management reports. Strong knowledge of privacy, NDIS standards, and documentation is essential.