Workplace Experience Manager - Sta Rosa Laguna

Afni, Inc.; Santa Rosa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Afni, Inc. in Santa Rosa, Philippines, seeks a Workplace Experience Manager to lead the Facilities Team and drive essential operations onsite.

You will oversee budgeting, procurement, travel logistics, and vendor relations while ensuring compliance with statutory requirements and world‑class facilities maintenance. The role requires 5+ years in facilities or similar leadership, with a fixed night schedule and 100% onsite work at SM Sta Rosa.

Qualifications

• Must be amenable to work 100% onsite in SM Sta Rosa.
• Must be amenable to work on a fixed night schedule.
• At least 5 years or related experience, 3 years of leadership experience in the same field.

Responsibilities

• Lead, assist, and plan for the Facilities Team (Workplace Experience Team) to perform essential functions.
• Oversee a team of Facilities professionals, providing guidance, direction, and support to ensure the team meets its goals and objectives.
• Solve issues and challenges that arise during the operations of the site.
• Train new team members and provide ongoing development opportunities to enhance the skills and capabilities of the Facilities Team.
• Set performance goals, conduct performance evaluations, and provide feedback and coaching to team members.
• Maintain workplace infrastructure including operation & maintenance of office equipment.
• Prepare the budget, controls and ensure efficient utilization of the budget.
• Handle travel, logistics and arrangements for guests and vehicle utilization and maintenance.
• Monitor workplace-related expenses and report to head of department.
• Prepare documents for technical and admin procedures and ensure compliance with statutory requirements.
• Carry out other work as assigned by HOD and ensure facilities meet world standards including electro-mechanical services maintenance.
• Provide guidance to workplace supervisors and associates; ensure workplace cleanliness and day-to-day issue resolution.
• Ensure timely food arrangement and monitor pantry food management; oversee vehicle utilization.
• Ensure transport and staff safety compliance; develop reliable vendor relationships for office equipment, consumables, stationery, etc.
• Drive overall operational and financial performance, budgeting of workplace expenses.
• Take feedback from internal customers to maximize satisfaction.
• Interface with procurement on facility-related contracts and with legal for compliance.
• Forecast monthly budgets/projections and produce MIS; monitor administrative expenses and cost alignment.
• Manage access control systems and structured cabling.

Skills

Leadership

Facilities Management

Budgeting

Vendor Management

Procurement

Job description

Job Description:

The Workplace Experience Manager will be reporting to a Facilities Director. He/She will lead, assist, and plan for the Facilities Team (Workplace Experience Team) to perform essential functions as follows:

Leadership Role

• A Workplace experience manager typically holds a leadership position within the Facilities (Workplace Experience) department. They are responsible for overseeing a team of Facilities professionals, providing guidance, direction, and support to ensure the team meets its goals and objectives.

Problem-Solving

• The Workplace Experience Manager is tasked to solve issues and challenges that arise during the operations of the site

Training and Development

• They may be responsible for training new team members, as well as providing ongoing development opportunities to enhance the skills and capabilities of the Facilities Team

Performance Management

• Workplace Experience Manager typically play a role in performance management, including setting performance goals, conducting performance evaluations, and providing feedback and coaching to team members.

• Responsible for maintenance of workplace infrastructure including operation & maintenance of office equipment.

• Responsible for preparation of the budget, controls and ensures efficient utilization of the budget.

• Responsible for all travel, logistics and arrangements for guests and vehicle utilization and their maintenance.

• To ensure effective control and regular monitoring of all the workplace-related expenses and report the same to head of the department.

• Prepare documents for all technical and admin related procedures and ensure the same is strictly followed.

• Ensure that the statutory requirements related to the workplace functions are complied with.

• Carry out any other work as and when assigned by HOD.

• To ensure that the Facility is kept and maintained to the world standards, no failures on electro- mechanical services and other maintenance services.

• To provide guidance to workplace supervisors and associates

• To ensure that the workplace is clean and ensure resolution to day-to-day issues.

• To ensure timely food arrangement, strict monitoring & vigil for better food management in the pantry

• Ensure smooth functioning of the operations & close monitoring of vehicle utilization.

• Ensure legal compliance related to transport and safety of staff.

• Developing stable and reliable vendors constantly keeping in view the cost and quality factors. Purchase of office automation equipment, consumables, stationery, etc.

• Responsible for maximizing the overall operational and financial performance to deliver planned results including process development and budgeting of workplace expenses.

• Take feedback from the internal customers and ensure maximization of satisfaction.

• Interface with procurement in evaluation of facility related contracts. Interface with legal for statutory compliance.

• Forecasting of monthly budgets/projections for technical and administrative expenses, creating daily/monthly MIS and constant monitoring of administrative expenses and cost alignments

• Access control system management and structured cabling management

Qualifications

• Must be amenable to work 100% onsite in SM Sta Rosa

• Must be amenable to work on a fixed night schedule

• At least 5 years or related experience, 3 years of leadership experience in the same field.

• Preferably with certification on OHS and pollution control

• Facilities and Project Management

• Quantity and Quality Surveying

• Financials, Procurement and Contract Management