Workforce Reporting Lead — HR Analytics & Insights

CP360; Cebu City; On-site; PHP 600,000 - 800,000; Full time

Job summary

ContactPoint360 is seeking a Workforce Report Supervisor in the Philippines to oversee the preparation, analysis, and dissemination of workforce reports for senior management and stakeholders.

The role requires a detail-oriented professional with strong analytical skills and experience in WFM and HR reporting. The position offers growth opportunities within a people-first organization.

Qualifications

• 3+ years in HR/WFM reporting and analytics.
• 1+ year leading WFM/reporting teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and HR systems.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Supervise and review the preparation of workforce reports from multiple data sources.
• Analyze report data to identify trends, opportunities for improvement, and areas requiring attention.
• Collaborate with stakeholders to ensure reports meet their needs and requirements.
• Develop and maintain relationships with HR systems administrators to ensure accurate data extraction and integration.
• Provide training and guidance to junior staff on reporting processes and best practices.

Skills

HR reporting

WFM reporting

Data analysis

Leadership

MS Office

Communication

Prioritization

Tools

HR systems

Job description

ContactPoint360 is seeking a Workforce Report Supervisor in the Philippines to oversee the preparation, analysis, and dissemination of workforce reports for senior management and stakeholders.

The role requires a detail-oriented professional with strong analytical skills and experience in WFM and HR reporting. The position offers growth opportunities within a people-first organization.