Workforce Manager | Night Shift | Onsite | Cebu City

TASQ Staffing Solutions; Cebu City; On-site; PHP 558,000 - 781,200; Full time

Job summary

A staffing solutions company is seeking a Workforce Manager for the night shift in Cebu City. The ideal candidate will have 5-7 years of relevant experience and advanced Excel skills, including VLOOKUP and Pivot Tables. Responsibilities include creating reports and dashboards, managing team performance, and analyzing data. Strong interpersonal and problem-solving skills are essential for success in this role.

Qualifications

• At least 5-7 years relevant experience in a managerial role.
• Expert knowledge of service procedures required.
• RTA/MIS experience is advantageous.

Responsibilities

• Create reports and dashboards.
• Manage teams and improve service procedures.
• Analyze data for reporting to customers.

Skills

Advanced Excel

Interpersonal skills

Problem solving

Analytical skills

Tools

MS-Office

Job description

About the job Workforce Manager | Night Shift | Onsite | Cebu City

• At least 5-7 years relevant experience
• Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
• Report and dashboards creation
• Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required.
• Good Interpersonal & people management skills with good problem solving approach.
• Expert knowledge of service procedures
• Good analytical skills for MIS, number crunching & reporting to internal & external customers.
• RTA/ MIS Experience is advantageous.
• Can work with minimal supervision and has initiative.