Workforce Manager (Cebu City) - Onsite

TASQ Staffing Solutions; Cebu City; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading staffing company is seeking a Workforce Manager in Cebu City. This role demands at least 5 to 7 years of relevant experience, including 2 years in a supervisory position. Key skills include advanced proficiency in Excel, strong communication, and analytical skills. The ideal candidate will oversee workforce management processes and report creation, all in a fully onsite capacity. This opportunity offers the chance to lead a supportive team in a fast-paced environment.

Qualifications

• At least 5 to 7 years relevant experience in workforce management.
• At least 2 years of supervisory experience required.
• Good working knowledge of MS Office, especially Excel.

Responsibilities

• Lead and support workforce management processes.
• Create reports and dashboards for internal and external clients.

Skills

Advanced Excel

Verbal communication

Interpersonal skills

Analytical skills

WFM Tool Competency

Education

College Graduate

Job description

About the job: Workforce Manager(Cebu City) | Onsite

Nature Of the Account: Support and Leadership

Start Date: ASAP

Work Arrangement: 100% Onsite | Cebu

Shift Schedule | Rest Days:Business hours

Educational Requirement: College Graduate

Work Experience:

• At least 5 to 7 years relevant experience
• At least 2 years of supervisory experience
• Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
• Report and dashboards creation

Requirements:

• Good working knowledge of computers, i.e., MS Office. Above-average MS Excel knowledge is required.
• Excellent verbal & written communication & presentation skills
• Good interpersonal & people management skills with a good problem-solving approach.
• Expert knowledge of service procedures
• Good analytical skills for MIS, number crunching & reporting to internal & external customers.
• WFM Tool Competency (IEX, eWFM, etc.)
• RTA/MIS experience is advantageous.
• Can work with minimal supervision and has initiative.