WFM Manager(Cebu City) | Onsite

TASQ Staffing Solutions; Cebu City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

TASQ Staffing Solutions is seeking a seasoned WFM Manager to lead workforce planning and real-time operations in Cebu City. The role requires managing staffing, dashboards, and performance metrics according to US business hours. Onsite only.

The ideal candidate has 5–7 years relevant experience, at least 2 years in a supervisory capacity, and advanced Excel skills (VLOOKUP, Pivot Tables). Strong analytical and MIS reporting abilities are essential to deliver accurate insights to internal and

Qualifications

• At least 5 to 7 years relevant experience.
• At least 2 years of supervisory experience.
• Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
• Report and dashboards creation

Skills

Advanced Excel

People management

Analytical skills

MIS reporting

Education

College Graduate

Tools

MS Office

Job description

About the job WFM Manager(Cebu City) | Onsite

About the job WFM (Cebu) | Onsite

Nature Of the Account: Support and Leadership

Start Date: ASAP

Work Arrangement: 100% Onsite | Cebu

Shift Schedule | Restdays: US Business hours

Educational Requirement: College Graduate

Work Experience:

• At least 5 to 7 years relevant experience
• At least 2 years of supervisory experience
• Advanced Excel experience (VLOOKUP, Pivot Table, etc.)
• Report and dashboards creation

Requirements:

• Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required.
• Good Interpersonal & people management skills with good problem solving approach.
• Expert knowledge of service procedures
• Good analytical skills for MIS, number crunching & reporting to internal & external customers.
• RTA/ MIS Experience is advantageous.
• Can work with minimal supervision and has initiative.