Workforce Counselor

Confidential; Pavia; On-site; PHP 558,000 - 893,000; Full time

Job summary

Confidential is seeking a Workforce Counselor specializing in learning and development with a strong focus on mental health. You will design, implement, and evaluate programs that promote professional growth and wellbeing across the organization.

Responsibilities include delivering training on mental health awareness, leading mental health first aid initiatives regionally, and supporting global L&D strategies with strong instructional design and facilitation skills.

Qualifications

• Bachelor's degree in Learning & Development, Psychology, HR, Social Work, Occupational Health, or related field.
• Proven experience in instructional design and delivery of learning programs.
• Experience with LMS platforms and content creation.
• English language proficiency at B2+ level.
• Certifications in mental health and well-being are preferred.

Responsibilities

• Develop and deliver learning programs on mental health awareness and psychological safety.
• Lead regional mental health first aid and ally programs.
• Create engaging learning experiences and eLearning content.
• Facilitate workshops promoting open dialogue about mental health.
• Support regional/global L&D strategies and monitor program effectiveness.

Skills

Instructional design

English (B2+)

Mental health certifications

Education

Bachelor's degree in related field

Tools

MS Office

Google Workspace

LMS

Job description

Overview

A specialized Workforce Counselor role focused on designing, implementing, and evaluating learning initiatives that promote both professional growth and mental well-being within the organization. This position combines traditional L&D responsibilities with a specific emphasis on mental health awareness, communicating around mental health, mental health first aid, stress management, psychological health and safety and similar topics. Reports to the L&D Manager and supports HR, well-being, operational and functional areas across the organization.

Functional Responsibilities

• Develop and deliver comprehensive learning programs and training sessions on mental health awareness, stress and psychological safety (or other topics as required)
• Lead the implementation and management of mental health first aid and ally programs regionally
• Create innovative learning experiences
• Facilitate workshops and discussions promoting open dialogue about mental health
• Support the implementation of regional and global L&D strategies
• Design and maintain eLearning content in the LMS
• Provide regular monitoring, evaluation and reporting on program effectiveness and completion rates

Educational Attainment

Bachelor's degree in Learning & Development, Psychology, HR, Social Work, Occupational Health, or related field

Years of relevant experience

3-5 years of L&D experience with experience of mental health in the workplace

Technical/Niche skillset required

• Proven experience in instructional design and training delivery
• Proficient English language skills (B2+ level)
• Advanced proficiency in MS Office and Google Workspace
• Experience with Learning Management Systems (LMS)
• Certifications or qualifications in mental health and well-being (preferred)

List of soft skills required

• Strong interpersonal and communication skills with ability to build rapport
• Demonstrated commitment to mental health advocacy and awareness
• Evidence-based approach to L&D program development
• Excellence in presentation and facilitation
• Ability to work independently and as part of a global team
• Strong project management and organizational skills
• Adaptability and resilience in a dynamic environment
• Cultural sensitivity and awareness
• Commitment to continuous learning and professional development
• Results-