Workflow Automation Specialist

MicroSourcing International; Manila; Remote; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Healthcare coverage

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing is seeking a Workflow Automation Specialist to design and implement customer-specific solutions on a no-code platform. You will build workflows, forms, databases, dashboards, and AI agents, translating business requirements into scalable technical solutions.

This remote role offers shifting schedules, competitive rewards, healthcare from day one, and opportunities to grow with a global leader in managed services in the Philippines.

Qualifications

• Non-negotiable: Bachelor's degree in IT/CS or related field.
• Non-negotiable: experience or training with APIs and light coding (e.g., JavaScript).
• Strong analytical and communication skills with ability to translate requirements into technical solutions.

Responsibilities

• Configure and build customer-specific solutions within the no-code platform.
• Create workflows, matter layouts and fields, intake forms, databases, dashboards, AI agents, and other platform components.
• Translate documented business requirements into scalable, functional solutions.
• Interpret legal operations workflows and implement them effectively within the platform.
• Ensure all platform configurations align with established design standards and best practices.

Skills

No-code platforms

APIs

JavaScript

Analytical thinking

Communication skills

Translate business requirements

Education

Bachelor's degree in Information Technology/Computer Science

Tools

Enterprise workflow platforms

Legal technology platforms

SaaS implementation experience

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position:

Workflow Automation Specialist

Work setup & shift:

Remote | Shifting

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Configure and build customer-specific solutions within the no-code platform.
• Create workflows, matter layouts and fields, intake forms, databases, dashboards, AI agents, and other platform components.
• Translate documented business requirements into scalable, functional solutions.
• Interpret legal operations workflows and implement them effectively within the platform.
• Ensure all platform configurations align with established design standards and best practices.

What You Need

Non-negotiables

• Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• Experience or training supporting technical products, including APIs and light coding (e.g., JavaScript).
• Strong analytical, problem-solving, and communication skills.
• Ability to translate business requirements into technical workflow solutions.

Preferred Skills/expertise

• Experience working with legal departments and/or legal operations teams.
• Background in legal technology or workflow automation software.
• Experience with enterprise workflow platforms, service delivery platforms, or case management systems.
• Familiarity with matter management, legal intake, contract lifecycle management (CLM), legal service delivery, or legal operations processes.
• Experience supporting SaaS implementation, solution delivery projects, or AI-enabled workflow and automation platforms.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self—we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply.