Workday Tier 2 Analyst - Global HR Tech Services

SGS; Metro Manila; Hybrid; PHP 300,000 - 540,000; Full time

Job summary

SGS, a global leader in Inspection, Testing and Certification, is seeking a Tier 2 Analyst for Global HR Technology Services. The role supports Workday across five regions, partnering with the Global HR Technology Team for design, configuration, testing and deployment.

The ideal candidate has 0-2+ years of experience in HR operations or HR IT, strong English skills, and a keen interest in technology and data analytics. Hybrid schedule with occasional in-office presence in Alabang is expected.

Qualifications

• 0-2+ years total professional experience.
• Bachelor’s in HR Management strongly preferred.
• Proficient in English, both written and verbal.
• Amenable to working in Alabang office 1–2 days a week, especially during critical activities.
• Learning agility and aptitude for technology and data analytics.
• Confident to communicate with stakeholders globally in English.

Responsibilities

• Handles Tier 2 Workday support escalations and incident management.
• Executes mass data uploads using EIB, including testing and deployment.
• Configures recurring and/or simple setup values in Workday.
• Acts as SME for Workday usage and answers regular how-to questions.
• Supports functional analysts with Workday configuration, testing and reporting.
• Provides report generation services or Excel source files for HR analytics.
• Maintains documentation and drives continuous improvement of HR technology services.

Skills

English Proficiency

Learning Agility

Communication Skills

Global Collaboration

Education

Bachelor's in HR Management

Tools

Workday

Excel

Job description

SGS, a global leader in Inspection, Testing and Certification, is seeking a Tier 2 Analyst for Global HR Technology Services. The role supports Workday across five regions, partnering with the Global HR Technology Team for design, configuration, testing and deployment.

The ideal candidate has 0-2+ years of experience in HR operations or HR IT, strong English skills, and a keen interest in technology and data analytics. Hybrid schedule with occasional in-office presence in Alabang is expected.